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Patient Experience Team leaflet

Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022

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Standard Operating Procedure for Waiting List Validation (S108)

The purpose of this SOP is to set out the waiting list validation stages and process for staff and managers with services that have waiting lists. Across Planned Care and Specialist Services (PCSS) there are patients on waiting lists. To support the management of these waiting lists it is important to regularly validate those patients who are waiting to be offered an appointment. Services with waiting lists should consider the appropriateness and frequency of undertaking the three stages of waiting list validation, these being: technical, administrative, and clinical.

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HRP09 Maternity Leave and Pay Handbook - Appendix 6 – Supporting Employees Dealing with Premature Births.docx

HRP09 Maternity Leave and Pay Handbook - Appendix 6 – Supporting Employees Dealing with Premature Births

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Template 15 Review outcome extension NEW.docx

HRP20 Supporting and Maintaining Attendance Manager's Guide Template 15 Review Meeting Outcome Extension

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Template 32 Disability Leave Request Form NEW.docx

HRP20 Supporting and Maintaining Attendance Policy - Template 32 Disability Leave Request Form

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Reasonable Adjustments Passport Template.docx

Reasonable Adjustments Passport Template

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Appendix B Relocation Expenses Agreeement.docx

Appendix B Relocation Expenses Agreement

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Appendix 16 - Work Experience Matters - A Managers Guide.pdf

Appendix 16 - Work Experience Matters - A Managers Guide

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Procedures for the Secure Transfer of Information v3.5.docx

The purpose of this document is to summarise the procedures that staff should follow when transmitting patient and personal information. Other DCHS NHS Trust policies contain more detailed information on the responsibilities of staff in relation to confidentiality and information security, and therefore all staff should ensure they have read and understood their full responsibilities in these areas.

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Template 27 Final review meeting outcome letter

Template 27 Final review meeting outcome letter sickness