Would you like to know how to have conversations that lead to real change? - Quality Conversation training will give you the skills

Joined Up Care Derbyshire is supporting this free training which is available to all staff and volunteers across Derby and Derbyshire in acute care, primary care, community and voluntary services, social care, and voluntary services.

We have listened to feedback and redesigned the training around what is important to you. In the Core Quality Conversations Skills training you will learn enhanced communication skills to improve your listening skill, know how to respond effectively and enhance engagement.

This is a single 3-hour session which will focus on the social determinants of health, listening skills, communications skills, and health coaching approaches. Click here to find out more information about the programme. You will gain expert tips and advice tailored to your needs and be able to practice the techniques in small friendly groups.

These techniques and skills are a foundation to build on, with our new and exciting ‘Spotlight’ sessions.

These are 3 hour sessions around specific areas to allow you to tailor your training to meet your individual needs. These sessions include supporting self-management, Quality Conversations for Leaders – and many more exciting offers to be added!


The training is virtual and delivered over MS Teams. You will need access to a computer with a camera and microphone. Groups are small and there will be time and space to practice your new skills in virtual break out rooms. Participants also receive a supportive resource manual with more in-depth information to support learning beyond the sessions.                         

Click this link to go to the JUCD Quality Conversations website where you will find the training dates.

Click on the link next to the date you want to book and fill in the form. You will be sent confirmation of your booking via Eventbrite and a calendar invite will be sent within 5 working days.