Ensuring quality of care
At Derbyshire Community Health Services NHS Foundation Trust (DCHS) we want everyone to have a positive experience of care, whenever and wherever they use our services.
High quality care is care which is safe, effective, timely and tailored to the needs of the individual.
Our aim is to enable DCHS clinical services to sustain the Quality Always standards which are embedded into the DNA of the organisation.
Thank you,
Esther Almond - Clinical Lead for Quality Always
Quality Always has been introduced to ensure that DCHS always delivers high quality services, regardless of the geographical location or nature of that service or the time at which it is delivered – that's why it's known as ‘Quality Always’.
The process is supported by the DCHS Quality Assurance approach, which consists of We Care, insight visits and external inspection.
Quality & safe care champions (QSCCs) receive support to embed best practice in clinical areas and support improvements to patient care within the Quality Always Clinical Assessment and Accreditation Scheme (CAAS) standards.
Are you interested in becoming a QSCC?
If you are interested in becoming a QSCC please read these QSCC documents with your line manager.
Submit your nomination form
In order to become a QSCC, you must submit a QSCC nomination form to us. Please send your fully completed QSCC nomination forms to DCHST.QualityAlways@nhs.net
Click here to access the QSC Champion Platform via MS Teams - Quality Safe Care Champions Platform
Guides to accessing MS Teams
QSCC domains
- Continence
- Dementia
- Dignity & Inclusion
- End of Life
- Falls
- Infection Prevention & Control
- Lifestyle
- Nutrition & Hydration
- Pain
- Safeguarding
- Tissue viability
- Medication
Click here to go straight to the QSC Champion Platform via MS Teams - Quality Safe Care Champions Platform
-
QSCC MS Teams 'General' Channel - QSCCMSTeams (You must be a registered QSC Champion to access) (1) Go to Files (2) Go to Folder - QSCC Training 2025
- QSCC & QA Facebook https://www.facebook.com/groups/QualtyAlways/
If you are a QSC Champion and do not have access to the above platforms - Please email your request to Mikaela Orrill @ DCHST.QualityAlways@nhs.net
Quality & Safe care Champion Training Schedule - 2026/27
- Dates are coming soon
MS Teams QSCC Platform
Each Champion domain have their own MS Teams platform (Launched 1st April 2022) There you have access to your Specialist Lead, you can view their updates, Latest resource Information and have conversations /ask questions in the chat should you wish to.
It also gives you the opportunity for Sharing your own 'Good Practice' & 'learning' with all other Champions under the same domain , for eg; uploading resources / examples of work / displays you have created. This proves especially helpful for Staff who are new to becoming a Champion.
Please note , Your name will be automatically added to the members list, however should you wish to opt out please do not hesitate to let us know via dchst.qualityalways@nhs.net and will we remove you from the list or alternately you can opt out by right clicking on the link and selecting ‘Leave the Team’
Quality Always Facebook closed group
This closed group offers a supportive network for QSCC's to aid sharing best practices and reflective thinking. It aims to provide support and advice regarding the Quality Always process for staff members from DCHSFT.
Join the group
- Please send a member request into us by searching 'DCHSFT Quality Always' in Facebook
- Visit https://www.facebook.com/groups/QualtyAlways/
We look forward to hearing from you.
- For further information, please email DCHST.QualityAlways@nhs.net
Quality And Safe Care Champion Badges - Do you have yours?
- Quality Always Champion End Of Life & Spirituality
- Quality Always Champion Personalisation
- Quality Always Champion Tissue Viability
- Quality Always Champion Pain
- Quality Always Champion Medication
- Quality Always Champion Dementia
- Quality Always Champion Infection Prevention & Control
- Quality Always Champion Falls
- Quality Always Champion Equality, Dignity & Inclusion
- Quality Always Champion Lifestyle
- Quality Always Champion Continence
- Quality Always Champion Nutrition & Hydration
- Quality Always Champion Safeguarding
To request your badge please email us at DCHST.QualityAlways@nhs.net and we will respond as soon as possible.
Quality Always - assuring high quality services across DCHS