Ensuring quality of care

At Derbyshire Community Health Services NHS Foundation Trust (DCHS) we want everyone to have a positive experience of care, whenever and wherever they use our services.

High quality care is care which is safe, effective, timely and tailored to the needs of the individual.

Our aim is to enable DCHS clinical services to sustain the Quality Always standards which are embedded into the DNA of the organisation.

Thank you

Sally-ann Coope 

Clinical Lead for Quality Always

Quality Always has been introduced to ensure that DCHS always delivers high quality services, regardless of the geographical location or nature of that service or the time at which it is delivered – that's why it's known as ‘Quality Always’.

The process is supported by the DCHS Quality Assurance Framework, which consists of self-assessment and peer review, insight visits, QA+ and external inspection. 


Prepare for the assessment

Now's the time to start preparing for your assessment.

Prepare for your CAAS

We're encouraging teams to become familiar with the assessment template. Carry out informal self-assessment, even if they have not had a formal assessment with the Quality Always team so far. This gives teams a better idea of what the assessment involves and how to develop an improvement plan. 

This gives teams the support to start from a higher overall baseline score. When it's time for the formal assessment, they are likely to progress through red and amber to green at pace.

CAAS Self-assessment templates

Please contact Quality Always if you require a template that isnt listed above at E: dchst.qualityalways@nhs.net


Quality & safe care champions (QSCCs) receive support to embed best practice in clinical areas and support improvements to patient care within the Quality Always Clinical Assessment and Accreditation Scheme (CAAS) standards.

Are you interested in becoming a QSCC?

If you are interested in becoming a QSCC please read these QSCC documents with your line manager.

Submit your nomination form

In order to become a QSCC, you must submit a QSCC nomination form to us.  Please send your fully completed QSCC nomination forms to DCHST.QualityAlways@nhs.net

Click here to access the QSC Champion Platform via MS Teams - Quality Safe Care Champions Platform

Guides to accessing MS Teams

Signing into MS Teams 

Accessing MS Teams Channels 

QSCC domains

  • Continence
  • Dementia
  • Dignity & Inclusion
  • End of Life
  • Falls
  • Infection Prevention & Control 
  • Lifestyle
  • Nutrition & Hydration
  • Pain
  • Safeguarding
  • Tissue viability

Click here to go straight to the QSC Champion Platform via MS Teams - Quality Safe Care Champions Platform

 ​​​​​​

DCHS Quality & Safe Care Champion Training Schedule -  2023 is now available on the following platforms .. 

QSCC MS Teams 'General' Channel  QSCCMSTeams (You must be a registered QSC Champion to access) (1) Go to Files (2) Go to Folder - QSCC Training 2023

and

QSCC & QA Facebook https://www.facebook.com/groups/QualtyAlways/

 

If you are a QSC Champion and do not have access to the above platforms - Please email your request to Mikaela Orrill @  DCHST.QualityAlways@nhs.net

 

Quality & Safe Care Champion Training Schedule - 2023 
Month  Date/Time  QSCC Domain Specialist Lead / Training Provider Delivery Method -Virtual or Face to Face Joining Details No. of Places / Candidates
January Wed 25th 2 - 2:30pm  IP&C  IP&C Champion Monthly Q&A Bitesize forum Virtual - MS Teams   Click here to join the meeting Unlimited
Friday 27th January 1-2pm  Continence Specialist Leads Helen Greaves & Rachel Robinson Virtual - MS Teams Click here to join the meeting Unlimited
February Friday 17th February 1-2pm  Continence Specialist Leads Helen Greaves & Rachel Robinson Virtual - MS Teams Click here to join the meeting Unlimited
Wed 22nd 2 - 2:30pm  IP&C  IP&C Champion Monthly Q&A Bitesize forum Virtual - MS Teams Click here to join the meeting Unlimited
March  Tuesday 7th 9:30 -11:30 Dignity & Inclusion D&I Champions EIA Training Module 1     A.M. Session Online https://www.eventbrite.co.uk/e/making-inclusive-decisions-tickets-440859571847 20 Max                                       Booking Required
Tuesday 7th 1:30 -3:30  Dignity & Inclusion D&I Champions EIA Training Module 1      P.M. Session Online https://www.eventbrite.co.uk/e/making-inclusive-decisions-tickets-440867495547 20 Max                                       Booking Required
Wed 23rd 10:25am Falls Speacist Lead Karen Read / Guest - Sight Support Virtual - MS Teams Click here to join the meeting  Unlimited
Friday 24th March 1-2pm  Continence Specialist Leads Helen Greaves & Rachel Robinson Virtual - MS Teams  Click here to join the meeting Unlimited
Tuesday 28th  9:30 -11:30 Dignity & Inclusion D&I Champions EIA Training Module 2     A.M. Session Online https://www.eventbrite.co.uk/e/making-inclusive-decisions-tickets-440876091257 20 Max                                       Booking Required
 Tuesday 28 th  1:30 -3:30 Dignity & Inclusion D&I Champions EIA Training Module 2     P.M. Session Online https://www.eventbrite.co.uk/e/making-inclusive-decisions-tickets-440879180497 20 Max                                       Booking Required
Wed 29th  2 - 2:30pm  IP&C  IP&C Champion Monthly Q&A Bitesize forum Virtual - MS Teams Click here to join the meeting Unlimited
April Newly added                    Tuesday 18th 12:30 -1:30 End Of Life Specialist Leads Karen Kitchen / Hannah Thompson Virtual - MS Teams Click here to join the meeting Unlimited
           
           
           
           
           
May Tuesday 2nd      1pm - 2pm  Pain Therapeutic approach to pain management with Baljit Kaur Virtual - MS Teams Click here to join the meeting Unlimited
           
           
           
           
           
June Newly Added Thursday 22nd 12:30 - 13:30 End Of Life Specialist Leads Karen Kitchen / Hannah Thompson Virtual - MS Teams Click here to join the meeting Unlimited
           
           
           
           
           
July            
           
           
           
           
           
August Newly Added Thursday 24th  12:30 - 13:30 End Of Life Specialist Leads Karen Kitchen / Hannah Thompson Virtual - MS Teams Click here to join the meeting Unlimited
           
           
           
           
           
September            
           
           
           
           
           
October            
           
           
           
           
           
November            
           
           
           
           
           
December Newly Added Wednesday 20th  12:30 - 13:30 End Of Life Specialist Leads Karen Kitchen / Hannah Thompson Virtual - MS Teams Click here to join the meeting Unlimited
           
           
           
           
           
           
           
           

 

 

 

 


New - MS Teams QSCC Platform

Each Champion domain have their own MS Teams platform (Launched 1st April 2022) There you have access to your Specialist Lead, you can view their updates, Latest resource Information and have conversations /ask questions in the chat should you wish to.

It also gives you the opportunity for Sharing your own 'Good Practice' & 'learning' with all other Champions under the same domain , for eg; uploading resources / examples of work / displays you have created. This proves especially helpful for Staff who are new to becoming a Champion.

Please note , Your name will be automatically added to the members list, however should you wish to opt out please do not hesitate to let us know via dchst.qualityalways@nhs.net and will we remove you from the list or alternately you can opt out by right clicking on the link and selecting ‘Leave the Team’

Quality Always Facebook closed group

This closed group offers a supportive network for QSCC's to aid sharing best practices and reflective thinking. It aims to provide support and advice regarding the Quality Always process for staff members from DCHSFT. 

Join the group

We look forward to hearing from you.

 

Quality Always on Twitter

Follow the Quality Always team on Twitter to keep up to date with some of our news.   

Show us some of your champion work, let us know your thoughts on Quality Always or just drop us a tweet to say hello. 

  • Tweet @sallyannQA1 and use the #QualityAlways hashtag

 

Email


Quality always - team on a page