Ensuring quality of care

Quality always - team on a page

At Derbyshire Community Health Services NHS Foundation Trust (DCHS) we want everyone to have a positive experience of care, whenever and wherever they use our services.

High quality care is care which is safe, effective, timely and tailored to the needs of the individual.

The long term aim is for the Quality Always standards to become embedded in the DNA of DCHS as an organisation.

Quality Always FINAL.jpgQuality Always has been introduced to ensure that DCHS always delivers high quality services, regardless of the geographical location or nature of that service or the time at which it is delivered – that's why it's known as ‘Quality Always’.

The process is supported by the DCHS Quality Assurance Framework, which consists of self-assessment and peer review, insight visits, QA+ and external inspection. 

Prepare for the assessment

Now's the time to start preparing for your assessment.

Prepare for your CAAS

We're encouraging teams to become familiar with the assessment template. Carry out informal self-assessment, even if they have not had a formal assessment with the Quality Always team so far. This gives teams a better idea of what the assessment involves and how to develop an improvement plan. 

This gives teams the support to start from a higher overall baseline score. When it's time for the formal assessment, they are likely to progress through red and amber to green at pace.


CAAS self-assessment templates are currently in a transition / updating process - Please contact Quality Qlways if you require a template at:E: dchst.qualityalways@nhs.net

Quality & safe care champions (QSCCs) receive support to embed best practice in clinical areas and support improvements to patient care within the Quality Always Clinical Assessment and Accreditation Scheme (CAAS) standards.

Are you interested in becoming a QSCC?

If you are interested in becoming a QSCC please read these QSCC documents with your line manager.

Submit your nomination form

In order to become a QSCC, you must submit a QSCC nomination form to us.  Please send your fully completed QSCC nomination forms to DCHST.QualityAlways@nhs.net

Click here to access the QSC Champion Platform via MS Teams   Quality Safe Care Champions Platform

Guides to accessing MS Teams

Signing into MS Teams 

Accessing MS Teams Channels 

QSCC domains

  • Continence
  • Dementia
  • Dignity & Inclusion
  • End of Life
  • Falls
  • Infection Prevention & Control 
  • Lifestyle
  • Nutrition & Hydration
  • Pain
  • Safeguarding
  • Tissue viability



DCHS Quality & Safe Care Champion Training Schedule - 2022 is now available on the

QSCC MS Teams 'General' Channel  QSCCMSTeams (You must be a registered QSC Champion to access)


QSCC & QA Facebook https://www.facebook.com/groups/QualtyAlways/


If you are a QSC Champion and do not have access to the above platforms - Please email your request to Mikaela Orrill @  DCHST.QualityAlways@nhs.net






New - MS Teams QSCC Platform

Each Champion domain have their own MS Teams platform (Launched 1st April 2022) There you have access to your Specialist Lead, you can view their updates, Latest resource Information and have conversations /ask questions in the chat should you wish to.

It also gives you the opportunity for Sharing your own 'Good Practice' & 'learning' with all other Champions under the same domain , for eg; uploading resources / examples of work / displays you have created. This proves especially helpful for Staff who are new to becoming a Champion.

Please note , Your name will be automatically added to the members list, however should you wish to opt out please do not hesitate to let us know via dchst.qualityalways@nhs.net and will we remove you from the list or alternately you can opt out by right clicking on the link and selecting ‘Leave the Team’

Quality Always Facebook closed group

This closed group offers a supportive network for QSCC's to aid sharing best practices and reflective thinking. It aims to provide support and advice regarding the Quality Always process for staff members from DCHSFT. 

Join the group

We look forward to hearing from you.


Quality Always on Twitter

Follow the Quality Always team on Twitter to keep up to date with some of our news.   

Show us some of your champion work, let us know your thoughts on Quality Always or just drop us a tweet to say hello. 

  • Tweet @sallyannQA1 and use the #QualityAlways hashtag