Ensuring quality of care

At Derbyshire Community Health Services NHS Foundation Trust (DCHS) we want everyone to have a positive experience of care, whenever and wherever they use our services.

High quality care is care which is safe, effective, timely and tailored to the needs of the individual.

The long term aim is for the Quality Always standards to become embedded in the DNA of DCHS as an organisation.

Your role in the Quality Always standards

Watch our Assurance and You video to see how Quality Always fits with our overall Quality Assurance process, including triangulation and insight visits.

Quality Always has been introduced to ensure that DCHS always delivers high quality services, regardless of the geographical location or nature of that service or the time at which it is delivered – that's why it's known as ‘Quality Always’.

The process is supported by the DCHS Quality Assurance Framework, which consists of self-assessment and peer review, insight visits, QA+ and external inspection. 


Prepare for the assessment

Now's the time to start preparing for your assessment.

Prepare for your CAAS

We're encouraging teams to become familiar with the assessment template. Carry out informal self-assessment, even if they have not had a formal assessment with the Quality Always team so far. This gives teams a better idea of what the assessment involves and how to develop an improvement plan. 

This gives teams the support to start from a higher overall baseline score. When it's time for the formal assessment, they are likely to progress through red and amber to green at pace.

CAAS self-assessment templates are currently in a transition / updating process - Please contact Quality Qlways if you require a template at:E: dchst.qualityalways@nhs.net


Quality & safe care champions (QSCCs) receive support to embed best practice in clinical areas and support improvements to patient care within the Quality Always Clinical Assessment and Accreditation Scheme (CAAS) standards.

Are you interested in becoming a QSCC?

If you are interested in becoming a QSCC please read these QSCC documents with your line manager.

Submit your nomination form

In order to become a QSCC, you must submit a QSCC nomination form to us.  Please send your fully completed QSCC nomination forms to DCHST.QualityAlways@nhs.net

 

Click here to access the QSCC Hub Quality Safe Care Champions Hub

QSCC domains

  • Continence
  • Dementia
  • Dignity & Inclusion
  • End of Life
  • Falls
  • Infection Prevention & Control 
  • Lifestyle
  • Nutrition & Hydration
  • Pain
  • Safeguarding
  • Tissue viability

 

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DCHS Quality & Safe Care Champion Training Schedule - 2022

To Book one of the few places below - Please email your request to DCHST.QualityAlways@nhs.net

Month

Date / Time

Recommended QSC Domain

Specialist Lead / Training Provider

 

Joining Details

 

No of Places

March

Wed 9th

09:25 – 10:35

Falls QSC’S

Karen Read

MS Teams

Click here to join the meeting

Unlimited

Thurs 24th

09:30 to 13:30

All QSC’S

Mental Health Training

Nottingham Training Group (NTG)

Webinar

Invite sent via Email

10 Max

1 Place

Remaining

 

April

 

Mon 4th

09:00  -12:00

Continence QSC’S

Catheterisation Training

Flexebee Training LTD

MS Teams

Invite sent via email

 

12 Max

5 Places Remaining

Wed 27th

14:00 – 14:30

IP&C QSC’s

Bitesize Q&A Session

(Monthly sessions to follow)

Andrea Bullard

MS Teams

Click here to join the meeting

 

Unlimited

 

May

 

Thurs 5th

13:30 – 15:00

End Of Life QSC’s

Informal Forum

Karen Kitchen

MS Teams

Click here to join the meeting

Unlimited

Wed 18th

09:00 – 11:00

 

Nutrition & Hydration Update Session

 

Adam Jones

MS Teams

Click here to join the meeting

Unlimited

Thurs 26th

09:30 – 11:30

Lifestyle QSC’s

Diabetes Awareness

Flexebee Training LTD

MS Teams

Invite sent via email

 

12 Max

2 Places Remaining

June

Thurs 16th

09:30 – 11:30

IP&C QSC’s

Sharps & Needles Awareness

Flexebee Training LTD

MS Teams

Invite sent via email

 

12 Max

6 Places Remaining

Now Tues 14th June

Friday 17th

12:55 – 14:05

Falls QSC’s

Karen Read

MS Teams

Click here to join the meeting

Unlimited

 

July

 

Tuesday 12th

09:30 – 11:30

Nutrition & Hydration QSC’s

Oral Health Awareness

Flexebee Training LTD

MS Teams

Invite sent via email

12 Max

4 Places Remaining

 

August

 

 

 

 

 

 

September

Tues 13th

09:25 – 10:35

Falls QSC’s

Karen Read

MS Teams

Click here to join the meeting

Unlimited

16th

13:30 – 16:30

IP&C QSC’s

Sepsis Awareness

Flexebee Training LTD

MS Teams

Invite sent via email

12 Max

1 Place 

Remaining

 

October

 

Thurs 6th

09:30 to 13:30

All QSC’s

Mental Health Training

Nottingham Training Group (NTG)

Webinar

Invite sent via Email

10 Max

6 Places Remaining

 

November

 

Friday 11th

9:30 – 11:30 am

Nutrition & Hydration QSC’s

Diet & Nutrition Awareness

Flexebee Training LTD

MS Teams

Invite sent via email

12 Max

FULL

December

Friday 16th

12:55 – 14:05

Falls QSC’s

Karen Read

MS Teams

Click here to join the meeting

Unlimited

 

           
           
           
           
           
           
           

 


New - MS Teams QSCC Platform

Each Champion domain have their own MS Teams platform (Launched 1st April 2022) There you have access to your Specialist Lead, you can view their updates, Latest resource Information and have conversations /ask questions in the chat should you wish to.

It also gives you the opportunity for Sharing your own 'Good Practice' & 'learning' with all other Champions under the same domain , for eg; uploading resources / examples of work / displays you have created. This proves especially helpful for Staff who are new to becoming a Champion.

Please note , Your name will be automatically added to the members list, however should you wish to opt out please do not hesitate to let us know via dchst.qualityalways@nhs.net and will we remove you from the list or alternately you can opt out by right clicking on the link and selecting ‘Leave the Team’

Quality Always Facebook closed group

This closed group offers a supportive network for QSCC's to aid sharing best practices and reflective thinking. It aims to provide support and advice regarding the Quality Always process for staff members from DCHSFT. 

Join the group

We look forward to hearing from you.

 

Quality Always on Twitter

Follow the Quality Always team on Twitter to keep up to date with some of our news.   

Show us some of your champion work, let us know your thoughts on Quality Always or just drop us a tweet to say hello. 

  • Tweet @sallyannQA1 and use the #QualityAlways hashtag

 

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