DCHS staff must identify and record communication needs and make reasonable adjustments with service users

Accessible information standards explained

The Accessible Information Standard tells organisations how they should make sure that disabled patients receive information in formats that they can understand and receive appropriate support to help them to communicate.

For latest information and updates visit NHS England

What are the Accessible Information Standards?

BrowsealoudBrowsealoud is an innovative support tool which is available across all our websites. 

It can:

  • Read text out loud to people
  • Magnify text size to suit users specific needs
  • Translate webpage content into  a variety of different languages

Take a look at our simple user guide and have a play around with Browsealoud to see what it’s all about.

NHS England have developed a really useful set of resources which hosts all the information needed for you to understand the standards and how to support someone with communication needs.

Resources include:

  • Fact sheets
  • Online discussion forum
  • Glossery of terms
  • Presentations, videos and webinars
  • And lots more

As a requirement to record accessible information on patient records, we have now updated the templates within SystmOne.  This new single template now replaces the old diversity monitoring questionnaire and the ‘LD & Reasonable Adjustments’ templates which have been removed.

Please read a short user guide on accessing and using the new template.

Making information accessible

Please use the FREE information design service within the Learning Disability Service at Leeds and York Partnership NHS Foundation Trust when you are looking at making your information easy read. This service produces easy to understand information for the people who use services and has been designed with the people who use services.

This is free to use and is supported by the NHS England Accessible information Standards. All you need to do is register and start using the photos or symbols (if they don’t have something you need you can contact them and they will design something for you.  

Visit the free information design service website

Please always to reference them when you have used their designs. 

Useful links