Accessibility statement for

This accessibility statement applies to

This website is run by Derbyshire Community Health Services NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, this means you should be able to:

  • Change colours, contrast levels and font size
  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader
  • Translate the website into over 100 different languages.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


Need help reading our website? 

We’ve added the ReachDeck Toolbar to our site. If you struggle with reading, have a visual impairment, or prefer to read in your own language, the ReachDeck Toolbar can help.

Try it out for yourself

Click on 'show accessibility tools' that you can see at the bottom of all our website pages.  This will launch the ReachDeck Toolbar. 

How does the ReachDeck Toolbar help?

The ReachDeck Toolbar will help you to read and translate the content on our website. Its features include:

  • Text-to-speech: click on or select any text to hear it read aloud
  • Translation: translate content into over 100 languages
  • Text magnification: enlarge text and hear it read out loud
  • MP3 generation: convert selected text into an MP3 audio file
  • Screen mask: reduce glare with a tinted mask
  • Web page simplifier: remove clutter from the screen. Display only the main text
  • Picture dictionary: displays pictures related to text selected on the page

Need support? 

Head over to Texthelp’s dedicated Support Site to find lots of useful articles on ReachDeck.


How accessible this website is

We know some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of text
  • Some PDF documents are not fully accessible to screen reader software
  • Some videos do not have captions


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact the Communications Team on:

Phone: 01246 515224


We will consider your request and get back to you in seven days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the Communications Team on:

Phone: 01246 515224



Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Services (EASS).


Technical information about this website’s accessibility

Derbyshire Community Health Services NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • Disproportionate burden - PDFs and other documents: Our website currently houses thousands of PDFs and documents and some of these do not meet elements of the WCAG 2.1 criteria. We have assessed the cost of fixing the issues and we believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations. Going forward, from June 2023, all new documents added to the website will meet these criteria. Any new PDFs or documents (including replacements) will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 24 May 2023. It was last reviewed on 19 October 2023.

The website was last tested on 19 October 2023. This test was carried out by ReachDeck (as recommended by GOV.UK Digital Marketplace). Every page on the website was tested. The Reachdeck Auditor was used to conduct a WCAG accessibility scan of the whole website, issues will be rectified and the tests will be repeated monthly.