Accessibility Statement

Accessibility statement for www.dchs.nhs.uk

This accessibility statement applies to www.dchs.nhs.uk.

This website is run by Derbyshire Community Health Services NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, this means you should be able to:

• Change colours, contrast levels and font size
• Zoom in up to 200% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader
• Translate the website into over 100 different languages.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Our Accessibility Tool - ReciteMe

We want as many people as possible to be able to use our website. To provide additional support to aid a more inclusive user experience we provide the Recite Me assistive technology tool. This Toolbar enables all website visitors to customise their experience through a range of options to suit their online accessibility and language needs.

The Recite Me toolbar provides text-to-speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 65 text-to-speech voices and many other features.

This means that when the toolbar is activated by the user they can:

• Listen to the website using text-to-speech functionality
• Customise background, text and accessibility tool colours
• Modify the font, line height or spacing of text
• Zoom in up to 200% without text spilling off the screen
• The text will reflow in a single column when you change the size of your browser window
• Navigate the website using just a keyboard
• Translate the website into a different language
• Download mp3 files of web page text
• View website pages in text-only mode

How accessible this website is

We know some parts of this website are not fully accessible:

• You cannot modify the line height or spacing of text
• Some PDF documents are not fully accessible to screen reader software
• Some videos do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact the Communications Team on:

Phone: 01246 515224

Email: dchst.communications@nhs.net

We will consider your request and get back to you in seven days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the Communications Team on:

Phone: 01246 515224

Email: dchst.communications@nhs.net

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Services (EASS).

Technical information about this website’s accessibility

Derbyshire Community Health Services NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

• Disproportionate burden - PDFs and other documents: Our website currently houses thousands of PDFs and documents and some of these do not meet elements of the WCAG 2.1 criteria. We have assessed the cost of fixing the issues and we believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations. Going forward, from June 2023, all new documents added to the website will meet these criteria. Any new PDFs or documents (including replacements) will meet accessibility standards.