Improvement, Innovation and Effectiveness at DCHS

Our Improvement, Innovation and Effectiveness team support colleagues to help keep Derbyshire Community Health Services NHS FT an 'Outstanding' place to work and receive care.

What we do:

  • Support all staff & teams (clinical & non-clinical) in DCHS with any improvement, innovation & effectiveness projects
  • Enhance the development of our DCHS Quality Improvement culture
  • Offer guidance to help to grow ideas
  • Manage & offer training for AMaT (Audit Management & Tracking) system

 How we can help:

  • Help staff develop their ideas
  • Assist with data collection & inputting
  • Assist with analysis of project results
  • Support in the implementation of mandatory audits to evidence compliance
  • Advise on the development of surveys and questionnaires
  • Offer expertise to enable you to get meaning from your results
  • Support teams to identify improvements that lead to real benefits for patients and staff

Quality Improvement & Innovation

Quality improvement is about the people closest to the problem being able to think differently to explore creative ideas.

By giving you the permission, time, skills, network and resources, you need to pause, think, test out and make your ideas happen. 

8 QI Principles

  • Staff Lead
  • Permission
  • The Heart of What We Do
  • Easy
  • Share
  • No Red Tape
  • Drop The Jargon
  • Safe To Fail

Clinical Effectiveness is defined as:

“The application of the best knowledge, derived from research, clinical experience and patient preferences to achieve optimum outcomes of care for patients.” - Department of Health, 1996

When carried out in accordance with best practice, clinical effectiveness, improves the quality of care and patient outcomes. It provides assurance of compliance with clinical standards and identifies and minimises risk, waste and inefficiencies.

Hayley Grice 2023.jpeg 

Hayley Grice

Improvement, Innovation & Effectiveness Co-Lead

Amanda Kerry 2023.jpeg

Amanda Kerry

Improvement, InnovInnovation & Effectiveness Co-Lead

Vicki Barsby 2023.jpeg

Vicki Barsby 

Improvement, Innovation & Effectiveness Facilitator

Neesha Rawal 2023.jpeg

Neesha Rawal

Improvement, Innovation & Effectiveness Facilitator

Chelsea Madin 2023.jpeg

Chelsea Madin 

Improvement, Innovation & Effectiveness Facilitator

Paul Lund 2023.jpeg

Paul Lund

Data Analyst

Cassie Dye

Data Analyst

Lauren Gascoyne 2023.jpeg

Lauren Gascoyne

Communication, Engagement & Project Officer

Sharon Sandhu 2023.png

Sharon Sandhu

Improvement, Innovation & Effectiveness Assistant

Helen Barratt 2023.jpeg

Helen Barratt

Improvement, Innovation & Effectiveness Assistant

Annie Culley 2023.jpeg

Annie Culley

Improvement, Innovation & Effectiveness Assistant

8 Principles of QI - V2.jpg

8 Principles underpinning Quality Improvement @DCHS Key themes


  • Everyone has permission to feel safe.
  • Try an idea.
  • Try something new.

Drop the jargon

  • Clear, simple language.
  • Say what it is.

Safe to fail

  • Grow a healthy attitude towards failure.
  • Learn from failure and share.

The heart of what we do

  • Make it integral to our work.
  • The way we do things round here.

Staff lead

  • Staff take forward their ideas.
  • Be creative & curious about how they do their work.


Internally, locally & nationally.

  • Share ideas.
  • Develop networks.

No red tape

We need to:

  • Remove barriers.
  • Have freedom to take things forward.
  • Do what is right.
  • Champion supportive governance.


People want to know:

  • Where to start?
  • Who can help?
  • What's the process?

It shouldn't be scary!

Got more ideas? Want to share? Join our QI Community!

Email to join now!

Click HERE to find out more about the QI Community

We have created these 'On a page' guides for use as a shortened alternative to some of our Power Point Presentations. Please share these with staff and colleagues, as we know how valuable time can be in our day to day schedules. These quick use guides are avalable for you to download when opening the files below.

Our most recent Learn@Lunch session have now been recorded for you to watch as you please! 

Use the fast forward button to browse through the 4 sessions we currently have avaliable.

I'm interested in finding out more about clinical research at DCHS ...

NHS trusts are actively encouraged by Government to get involved with clinical research.

The National Institute for Health Research (NIHR) is the nation's largest funder of health and care research and provides the people, facilities and technology that enables research to thrive. NIHR works in partnership with NHS trusts, universities, local government, other research funders, patients and the public, to deliver and enable world-class research that transforms people's lives, promotes economic growth and advances science.

Involving our patients in research

  • Be Part of Research - information for our patients and their families or carers about clinical trials which might be beneficial to them.  This site provides accessible information on studies that are running at the moment but also explains what it’s like to be in a trial.
  • I want to help with research - this page contains information on involvement in research, what it might look like and also contains links to useful resources and places to find involvement opportunities.  

Local research
DCHS is actively involved in research where appropriate and possible. We publish information about our research on the NIHR platform. This information has been published on a quarterly basis since January 2015. The criteria for submission is that the trial was approved within the previous twelve months and fell into one of the following criteria

  1. A clinical trial of an investigational medical product.
  2. Clinical investigation or other study of a medical device.
  3. Combined trial of an investigational medicinal product or an investigational medical device.
  4. Other clinical trial to study a novel intervention or RCT to compare interventions in clinical practice.

The information to be supplied is known as ‘Performance in Initiation’ or PII. In addition performance information is supplied about the ‘Performance in Delivering’ industry trial or PID and the number of participants recruited by DCHS.

I'm interested in learning more .....

If you would like to find out more or read more in depth about a particular project or find out what projects are currently taking place in your area, you can look on AMaT! Go to the "Clinical Audit & Improvement" module and use the filters to search.

If you have any queries or want to find out more, please contact the IIE Team.