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Freedom to speak up animations

We have developed a series of animations based on issues staff have raised a concern about in DCHS. We hope they help you make your decision about whether you should raise a concern.

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Disclosure Ref 2022103 - Interpretation services provided & cost.pdf

FOI Disclosure

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Clinical Harms Review Additional detail for Service Level SOP (S133)

This document should be read in conjunction with the overarching DCHS Standard Operating procedure on Clinical Harms which outlines the processes to be followed to deliver a consistent approach to. • Risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which take into account health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews that support the Trusts governance and assurance processes and maintains practice in line with national expectations. The intention of the service level document is to provide specific detail on. • The risk stratification process in operation and clinically appropriate to specific service lines and patient cohorts • Waiting time thresholds for the relevant patient pathways

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A2 - Stop And Watch

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Disclosure Ref 2024170 - Childrens eating disorder services.pdf

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DCC & DCHS Community Support Beds (Referrals, Admissions, Reablement, Discharge and Transfers) SOP (S152)

The purpose of this standard operating procedure is to set out the process that must be followed within a Community Support Bed setting. It covers the referrals into these settings, procedures for ensuring that the person receives a goal-focussed and person-centred reablement experience, discharge planning and discharge/transfers.

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Secondary Employment Declaration Form.docx

HRP02 Secondary Employment Form

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Appendix 4 - Laminate Notice of AGP Having Taken Place.docx

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Sending information via email.docx

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Chaperone Policy (P87)

The purpose of the Chaperone Policy is to set out the principles, practice and responsibilities of Trust staff for using a chaperone. The policy is aimed at DCHS Services and staff who provide care and treatment that requires the patient to have a procedure. The relationship between the person and the health professional should be one of mutual trust, confidence and respect. Over the years there have been incidents where the relationship has been breached, resulting in harm to the person and criminal prosecution of the health professional (HM Government, 2007). Inadequate communication and misunderstandings about the behaviour demonstrated during a procedure by a health professional towards the person, has also resulted in health professionals facing allegations of professional misconduct. Safe and effective communication is crucial, before during and after a procedure. The use of a chaperone can help to protect both the person and the health professional.

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Letter - housebound patients.pdf