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Seeking urgent clinical treatment - guidance on NHS 111 and urgent treatment centres

A guide on how to access the help you need for new onset illnesses or injuries for which you are seeking urgent help or advice.

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A2b - Eligibility for NHS Podiatry service (S107)

Eligibility for NHS Podiatry service

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Service Level Clinical Harms Standard Operating Procedure (S139)

This document should be read in conjunction with the overarching DCHS patient access and safe waiting policy which outlines the processes to be followed in order to deliver a consistent approach to. • Utilising a proactive method of risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which take into account health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews for the that support the Trusts governance and assurance processes and maintains practice in line with national expectations.

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Template 09 Checklist for WellBeing NEW.docx

HRP20 Supporting and Maintaining Attendance Manager Guide Template 09 Checklist for Wellbeing

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Template 25 Final review meeting part 2 invite from GM NEW.docx

HRP20 Supporting and Maintaining Attendance Policy - Template 25 Final Review Meeting Invite for the General Manager

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Appendix 12 – Work Experience Placement Return to Practice Information Sheet.docx

Appendix 12 – Work Experience Placement Return to Practice Information Sheet

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Template 26 SAMA Final review meeting record

Template 26 Final Review Meeting Record

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Sudbury Prison Patients referred to DCHS Outpatient Therapy, MSK & Podiatry Services (S69)

When patients from Sudbury Prison are referred from secondary care to Out Patient therapy, MSK or Podiatry, for example post-operative patients, they occasionally require a chaperone. Sudbury prison is a category D prison. Some prisoners will need one officer to accompany them whilst on probation. Prisoners may be able to attend appointments alone in line with prison risk assessment. Prisoners requiring two officers should not be seen in the department as advised by Head of Security at Sudbury Prison

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Near Patient Testing Standard Operating Procedure (S59)

S59 - Near Patient Testing Standard Operating Procedure

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Administration of Medicines in an Emergency Situation for Children SOP (S31)

S31 - Administration of Medicines in an Emergency Situation for Children SOP

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Falls Management Policy for use in Urgent Treatment Centres, Community and Outpatient settings (P32)

The Trust’s aim is to prevent harm resulting from falls that may occur by assessing each patient and identifying their individual risk and the interventions required. There is an expectation that clinicians who work in the community and who see patients in their own homes, extended care settings or in outpatient settings will use the policy framework as part of their everyday practice within DCHS. This policy incorporates key national guidance: - • NICE CG161 (2013) “Falls: the assessment and prevention of falls in older people • NICE Quality standards (2015) ‘Assessment after a fall and preventing further falls’. • NICE (2015) on ‘Head Injury: assessment and early management’ • BGS Fit for Frailty (2014) ‘Consensus best practice guidance for the care of older people living in community and outpatient settings’ • Public Health England (2019) ‘Preventing falls in people with learning disabilities: making reasonable adjustments’