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Childrens 0-19 Services Was Not Brought No Access and Failed Encounter Policy (P92)

Babies, children and young people are reliant on someone else to take them to appointments or be at home for a visit that relates to their health, development and wellbeing and as a result they are sometimes not taken or in to receive them. Historically this would have been recorded as ‘Did Not Attend’, Failed Encounter and No Access. Many Serious Case Reviews / Safeguarding Adult Reviews/Domestic Homicide Reviews, both nationally and regionally, have identified that not being taken to medical appointments can be a precursor to serious abuse. This policy is to ensure that there is a clear process for all staff working within Childrens 0-19 on how to apply safeguarding principles and procedures to the following situations: • New referrals into the 5-19 service that do not attend their first appointment. • Children and young people known to our services who are not brought to an appointment • No access visits where staff are unable to make contact with, or gain access, to a Child or young person’s place of residence. • Processes are in place to ensure early intervention and prevention when disengagement is a feature as this is the key to safeguarding children • To ensure the recording and collection of timely information to enable analysis of incidents and identification of investigations • The safety and well- being of patients who miss an appointment or home visit is maintained.

DCHS QI Tools- Brainstorming.pptx

A4a - ST Community Toolkits_01 Under 5

A1 - Nail Surgery Assistant Mentorship Pack (G216)

Appendix 2 – Volunteer Agreement and Appendix 3 Emergency Contact Details.docx

Appendix 2 Volunteer Agreement & Appendix 3 Emergency Contact Details

Discharge Medicines Service privacy notice - Oct 2025.docx

Derbyshire Community Healthcare Services NHS Foundation Trust (DCHS) will be contacting named community pharmacies on behalf of patients, to ensure that their medicines, care and follow up is managed once they are discharged from our clinical services. This is known as the discharge medicines service. This is to enable community pharmacies to fulfil the national essential service contract from NHS England. This Discharge Medicines Service - Privacy notice outlines the process for this and the benefits

Disclosure Ref 2025309 - Information Asset Ownership & Data Governance Roles.docx

Freedom of information disclosure relating to key information governance, data protection, security, and training responsibilities within DCHS, along with their contact details and related organisational arrangements.

DCHS Constitution October 2025

DCHS Constitution October 2025

Guidance for Visitors

Covid visiting guidance and restrictions on wards and in NHS properties; updated 13 June 2022

DCHS QI Tools- SWOT.pptx