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"Think which service" this winter, urge health leaders
https://dchs.nhs.uk/news/think-which-service-winter-urge-health-leaders
Windrush day - 22 June
https://dchs.nhs.uk/my_dchs/show-me/staff-news-my-download/windrush-day-22-june
Files
Electronic Clinical Record Keeping Guidelines (G333)
All record keeping, using whatever medium should take account of the need to maintain communication between the multi-professional health care team providing care/treatment for the patient/client. All staff should ensure the correct record is opening by checking three patient identifiers: • The patients name; • Date of birth • And, NHS number/unique patient ID prior to opening the electronic record The following applies to electronic record keeping: The principle of confidentiality is equally important when electronic clinical records are being used, including those sent by email, and should comply with the Trust’s code of confidentiality, e-mail policy and information governance policy. Registered clinical staff are professionally responsible for making sure that whatever system they use it is fully secured and managed in such a way that confidentiality is maintained.
Medicine Code (S2)
This Code defines the roles and responsibilities of all health care professionals and ancillary staff involved in the ordering, storage, distribution, prescribing, dispensing and administration of medicines within DCHS. This Medicines Code extends the previous Medicines Codes and reviews them in light of current legislation and guidelines.
STAY conversations
DCHS STAY conversations - managers guide. This is a management tool, not a formal process, aimed at supporting staff retention.
2021-22 DCHS Quality Account (FINAL SIGNED COPY 150622).pdf
DCHS Quality Account - final signed copy June 2022. This 2021/22 account describes in detail the work we have undertaken during the year to improve the quality of services we provide, to achieve our vision to be the best provider of sustainable local healthcare and be a great place to work. It also describes the continuation of our Quality Improvement journey and the importance we place on being an open, listening and transparent organisation, committed to understanding about and learning from when things go wrong as a vital part of this work.
Requesting and Managing Pathology Results within DCHS Community Hospital Wards SOP (S98)
The purpose of this Standard Operating Procedure (SOP) is to outline the steps required to effectively manage the requesting, receiving, filing and actioning of all pathology results by either an electronic process or by a relevant paper-based system. Utilising an electronic system (such as ICE) enables pathology requests to be requested, reviewed and actioned electronically via the electronic patient record within TPP SystmOne. There are an estimated 1.12 billion pathology tests undertaken each year in England (NHS England, 2020) It is imperative a record of all pathology samples is accurately maintained to avoid patient harm and improve patient outcomes (WHO, 2021). The Care Quality Commission (2021) inspects the management of test results to ensure processes are robust, practice is safe and care is effective.
Completion of agency checks within the 0-19 Children’s Service Guidelines (G249)
The purpose of this guidance is to ensure that health visitors and school nurses clearly understand their roles and responsibilities when they are asked to complete an agency check. This includes ensuring that the relevant consent to share information has been obtained from parents/ those with parental responsibility for the child/ young person ( this should be obtained by social care). The guidance also clearly outlines the process for admin staff to follow to ensure that any requests are sent to the clinical teams and that in turn the clinical teams can respond in a timely manner.
Guidelines for the management of patients who Did Not Attend (DNA) an appointment (G265)
To standardise the process for managing patients who DNA initial and follow-up appointments.
Opportunistic Maggots Guidance (G274)
Every year during the hot weather we experience an increase in patients with opportunistic maggots in the community. This guidance is to aid assessment and management of these patients.
Example Policy (pdf)
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Hybrid Working and Mobile Devices Policy
DCHS Hybrid Working and Mobile Devices Policy The aim of this policy is to protect DCHS information that is processed remotely or is stored on mobile devices from loss or unwanted exposure, and to minimise the risk of theft of mobile working devices.