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Guidance on the use of WhatsApp

Key rules for using whatsapp using whatsapp whats app mobile phone messaging messages IG Information governance

Information and Data Quality Policy.docx

This policy details the responsibilities of all staff regarding the quality and timeliness of all data recorded in its records and systems - both clinical and non-clinical, and both electronic and paper.

Actions Matrix Template August 2025

Appendix 2 - Assessment of Skill Record for the Administration of Insulin by HCA (P4)

Appendix 2 - Assessment of Skill Record for the Administration of Insulin by HCA (P4)

0052 - Patient Referral Form for Admission to OPMH Services

0052 - Patient Referral Form for Admission to OPMH Services

Topical corticosteroid pathways for varicose eczema for non-medical prescribers (G201)

Topical corticosteroid pathway for varicose eczema for non-medical prescribers

0323 - Posture Care Pathway for People with Complex Disability (LD)

0323 - Posture Care Pathway for People with Complex Disability (LD)

TPP097-0142 - Intravenous (IV) Medicines Administration via a Peripheral Intravenous Cannula (PIVC) – Care Plan

TPP097-0142 - Intravenous (IV) Medicines Administration via a Peripheral Intravenous Cannula (PIVC) – Care Plan

L223 - Managing Breathlessness Leaflet

L223 - Managing Breathlessness. A Respiratory Service patient information leaflet leaflet.

Enhanced Observation Policy (P61)

The purpose of this policy is to describe how supportive observations and engagement maximise people’s safety, minimise risk and initiate and build supportive therapeutic relationships. During times of increased distress or risk, a person may require a temporary period of an enhanced level of supportive engagement to maintain safety for him/her or others while the level of distress or risk is reduced. This will be achieved by establishing a good rapport with the person, promoting their coping skills and being aware of their individual needs/reasonable adjustments. This policy sets out evidence-based practice for individual clinicians, teams and services regarding the engagement and observations of patients being cared for in DCHS inpatient Older People Mental Health and Learning Disability Services only. Observation is seen as an integral part of person-centred treatment planning and contributes to the management and reduction of risk. All forms of observation however will have implications for the patients’ privacy and dignity. The level of observation for each person should be justified as reasonable and proportionate to the degree of risk they pose to either themselves or others and to enable their care needs to be safely met. The aim of The Policy is to provides clear evidence-based guidance for the observation of patients within Older People’s Mental Health and the Learning Disability Service. All persons cared for in Older People’s Mental Health and Learning disability clinical areas are observed by the staff.