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Clinical Harms Review Additional detail for Service Level SOP (S133)

This document should be read in conjunction with the overarching DCHS Standard Operating procedure on Clinical Harms which outlines the processes to be followed to deliver a consistent approach to. • Risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which take into account health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews that support the Trusts governance and assurance processes and maintains practice in line with national expectations. The intention of the service level document is to provide specific detail on. • The risk stratification process in operation and clinically appropriate to specific service lines and patient cohorts • Waiting time thresholds for the relevant patient pathways

A2 - Stop And Watch

Disclosure Ref 2024170 - Childrens eating disorder services.pdf

E-Rostering, Leave Approval, and Safe Staffing Levels Document history SOP (S154)

This SOP outlines the procedures for effective electronic rostering (e-rostering), leave approval, and ensuring compliance with safe staffing levels across the integrated sexual health service. It ensures that staffing levels are maintained to deliver safe, high-quality care while balancing fair and consistent access to leave for staff. This SOP applies to all staff working within the department including permanent, temporary, bank and agency staff.

8 Steps to Patient Isolation (G286)

8540-My-Community-Autumn-2019-V5-ONLINE.pdf

My Community Autumn 2019

Screen shots for opening one patient record at a time on SystmOne draft.docx

The Use of Force, Restraint Reduction and the Management of Violence and Aggression (P58)

The policy provides a framework for support staff who work across Learning Disability Services (LD) and Older Peoples Mental Health Services (OPMH), in responding to situations that they face with regards to Behaviours that Challenge and in particular, violence and aggression (both where they can plan and where an incident in unforeseen).

Chaperone Policy (P87)

The purpose of the Chaperone Policy is to set out the principles, practice and responsibilities of Trust staff for using a chaperone. The policy is aimed at DCHS Services and staff who provide care and treatment that requires the patient to have a procedure. The relationship between the person and the health professional should be one of mutual trust, confidence and respect. Over the years there have been incidents where the relationship has been breached, resulting in harm to the person and criminal prosecution of the health professional (HM Government, 2007). Inadequate communication and misunderstandings about the behaviour demonstrated during a procedure by a health professional towards the person, has also resulted in health professionals facing allegations of professional misconduct. Safe and effective communication is crucial, before during and after a procedure. The use of a chaperone can help to protect both the person and the health professional.

Letter - housebound patients.pdf