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A message from the Royal Voluntary Service

We are writing to you because you have previously referred people to the NHS Volunteer Responders (NHSVR) programme, to tell you about changes to the support available from our volunteers.

Health Psychology

The DCHS health psychology service provides specialist psychological care and support to adults with physical health problems.

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Homely Remedies SOP (S16)

Under normal circumstances, medicines should be administered either on the written prescription of an authorised prescriber, in accordance with the Medicines Code or under the authority of a Patient Group Direction. The Medication Optimisation Safety Team (MOST) has approved a list of non-prescription medicines or “homely remedies” that registered nurses and registered practitioners are authorised to administer at their own discretion, in accordance with the attached standard operating procedure, for a maximum of 48 hours (extended to 72 hours over a bank holiday weekend). The homely remedies approved are treatments commonly available over the counter for minor, short-term conditions without the need for a prescription or Patient Group Direction.

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Appraisal invite letter

Appraisal invitation letter - for use by managers and leaders. Updated 2022

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Stop Think SHARP Think SAFETY - email signature

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Patient under Barrier Precautions Poster.docx

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Trust Induction - role requirements training matrix

An overview of the clinical Trust Induction requirements for individual roles

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Disclosure Ref 2022103 - Interpretation services provided & cost.pdf

FOI Disclosure

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Clinical Harms Review Additional detail for Service Level SOP (S133)

This document should be read in conjunction with the overarching DCHS Standard Operating procedure on Clinical Harms which outlines the processes to be followed to deliver a consistent approach to. • Risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which take into account health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews that support the Trusts governance and assurance processes and maintains practice in line with national expectations. The intention of the service level document is to provide specific detail on. • The risk stratification process in operation and clinically appropriate to specific service lines and patient cohorts • Waiting time thresholds for the relevant patient pathways

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A2 - Stop And Watch

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Disclosure Ref 2024170 - Childrens eating disorder services.pdf

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DCC & DCHS Community Support Beds (Referrals, Admissions, Reablement, Discharge and Transfers) SOP (S152)

The purpose of this standard operating procedure is to set out the process that must be followed within a Community Support Bed setting. It covers the referrals into these settings, procedures for ensuring that the person receives a goal-focussed and person-centred reablement experience, discharge planning and discharge/transfers.