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Risk Management Strategy

DCHS Risk Management Strategy

Standard Operating Procedures for The Community Respiratory Service (S88)

This document sets out the standards which, in the view of the patient and professional organisations involved, are required of services in order to deliver high quality respiratory service for people with chronic respiratory conditions including supporting routine follow-up for patients discharged from hospital by request of chest physician following an acute admission.

Vaccination programme (flexible staffing and bank) - Employee Online user guide.pdf

Standard Operating Procedures for The Community Diabetes Specialist Nursing Team (S86)

Recommended practices that were evidence based and would provide guidance to all members of staff treating patients with Diabetes. This SOP should help to streamline care for patients with Diabetes and allow further integration with the acute team.

Standard Operating Procedure for seated patient lifting device in community settings following a fall (S96)

This standard operating procedure sets out the process by which clinicians working within Integrated Community Services are able to utilise a seated lifting device (e.g. Mangar Elk or Camel) to support patients who have fallen in their home environment. This will prevent long lies and use of emergency ambulance personnel for retrieval only. The aim of this procedure is to support clinicians to: • Understand the purpose and use of the device • Ensure the response using the device is appropriate. • Ensure clinical documentation is properly completed.

Patient Experience Team leaflet

Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022

Appendix 2 - Launching a Video Consultation from the Appointment Ledger in SystmOne (S82)

Launching a Video Consultation from the Appointment Ledger in SystmOne

APPENDIX 7 - Investigation meeting - Witness.docx

HRP24 Appendix 7 - Investigation meeting - Witness

Fridge and Room Temperature Monitoring (A1 - S74)

Fridge and Room Temperature Monitoring

DNA ISHS Standard Operating Procedure

DNA ISHS Standard Operating Procedure