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GD41 Managers Guide to Pay and Pay Step Progression

Vodafone/Storm Issues In and Out of Hours Escalation Process for DCHS staff

Vodafone/Storm Issues In and Out of Hours Escalation Process for DCHS staff, Including Flowchart of actions

DCHS QI Tools- Driver Diagrams.pptx

Stop Think SHARP Think SAFETY - email signature

Standard Operating Procedure for Waiting List Validation (S108)

The purpose of this SOP is to set out the waiting list validation stages and process for staff and managers with services that have waiting lists. Across Planned Care and Specialist Services (PCSS) there are patients on waiting lists. To support the management of these waiting lists it is important to regularly validate those patients who are waiting to be offered an appointment. Services with waiting lists should consider the appropriateness and frequency of undertaking the three stages of waiting list validation, these being: technical, administrative, and clinical.

Clinical Harms Review Additional detail for Service Level SOP (S133)

This document should be read in conjunction with the overarching DCHS Standard Operating procedure on Clinical Harms which outlines the processes to be followed to deliver a consistent approach to. • Risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which take into account health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews that support the Trusts governance and assurance processes and maintains practice in line with national expectations. The intention of the service level document is to provide specific detail on. • The risk stratification process in operation and clinically appropriate to specific service lines and patient cohorts • Waiting time thresholds for the relevant patient pathways

S146 - Infant Feeding Specialists SOP

This Standard Operating Procedure (SOP) gives an overview of the service provided by Infant Feeding Specialists (IFS). It also supports a commitment to ensure evidence-based tools and training are embedded within practice, supporting the local commissioning for outcomes recommendations, and offering assurance that the service is focused on personalised and needs based care. This Standard Operating Procedure should be used in conjunction with other DCHS Childrens and DCHS Trust policies along with UNICEF Baby Friendly standards.

Disclosure Ref 202528 - Quality assurance software systems, used by nursing teams for auditing and accreditation .pdf

Disclosure to freedom of information request regarding quality assurance software systems, used by nursing teams for auditing and accreditation across the NHS. The examples of the audits would be - safeguarding audits, falls audits, medicines, hand hygiene audits or ward accreditation

Disclosure Ref 202513 - Assaults on Hospital Staff.pdf

Disclosure to freedom of information request regarding Incidents and assaults on hospital staff

Disclosure Ref 202536 - Missed hospital appointments in Trust during 2024..pdf

Disclosure to freedom of information request regarding scheduled appointments were missed by patients (DNA/Did Not Attend) across all major hospitals