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Freedom to speak up animations

We have developed a series of animations based on issues staff have raised a concern about in DCHS. We hope they help you make your decision about whether you should raise a concern.

Health Psychology

The DCHS health psychology service provides specialist psychological care and support to adults with physical health problems.

Seeking urgent clinical treatment - guidance on NHS 111 and urgent treatment centres

A guide on how to access the help you need for new onset illnesses or injuries for which you are seeking urgent help or advice.

Files

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Disclosure Ref 2025240 - Telephony and contact centre contract.doc

Freedom of information disclosure relating to Telephony and contact centre contract

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Disclosure Ref 2025191 - Contact details for Decontamination & Infection Control leads .pdf

FOI disclosure relating to contact details for DCHS Decontamination Lead, Infection Control Lead, Endoscopy Decontamination Manager and Estates Manager

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Disclosure ref 2025220 - Contact details for legal correspondence from third parties.doc

Freedom of information disclosure relating to contact details for legal correspondence from third parties

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Safe to Wait SOP for Band 3 HCAs (S76)

The rationale for introducing a “Safe to Wait” process is, for when patients present to UTC Services, the first point of contact will usually be the Reception/HCA staff. The Safe to Wait Guidance will be undertaken by Health Care Assistant (Band 3) staff following specific training and a period of demonstrating competence for the assessment of patients attending the UTCs with specific conditions/injuries. This will ensure that Band 3 HCA’s are aware of “Red Flag Signs”, and symptoms that indicate that someone presenting at the unit may require immediate or urgent attention.

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0052 - Patient Referral Form for Admission to OPMH Services

0052 - Patient Referral Form for Admission to OPMH Services

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Referral Pathway for all DCHS patients to Tissue Viability Services (G257)

G257 - Referral Pathway for all DCHS patients to Tissue Viability Services

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Appendix 8 - TOMS - Dysphagia (G14)

Appendix 8 - TOMS - Dysphagia

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Temperature Monitoring of Medicines Storage Rooms SOP (S74)

Aim of SOP; to reduce risk to patient safety by monitoring exposure of medicines to high temperatures. DCHS accepts that the storage of medicines may exceed 25°C in exceptionally hot weather. However, all staff must follow the actions outlined in this SOP to reduce this risk.

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5-Musculoskeletal Decision Making Tool Primary Care & Self Care - SHOULDER.pdf

Decision Making Tool Primary Care and Self Care - Shoulder

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An introduction to leadership in DCHS

An introduction to leadership in DCHS. A useful guide for aspiring and new leaders. Equally useful to those new to the trust and new to leadership in the trust.