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Freedom to speak up animations

We have developed a series of animations based on issues staff have raised a concern about in DCHS. We hope they help you make your decision about whether you should raise a concern.

Files

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Disclosure Ref 2025240 - Telephony and contact centre contract.doc

Freedom of information disclosure relating to Telephony and contact centre contract

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Disclosure Ref 2025191 - Contact details for Decontamination & Infection Control leads .pdf

FOI disclosure relating to contact details for DCHS Decontamination Lead, Infection Control Lead, Endoscopy Decontamination Manager and Estates Manager

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Disclosure ref 2025220 - Contact details for legal correspondence from third parties.doc

Freedom of information disclosure relating to contact details for legal correspondence from third parties

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Safe to Wait SOP for Band 3 HCAs (S76)

The rationale for introducing a “Safe to Wait” process is, for when patients present to UTC Services, the first point of contact will usually be the Reception/HCA staff. The Safe to Wait Guidance will be undertaken by Health Care Assistant (Band 3) staff following specific training and a period of demonstrating competence for the assessment of patients attending the UTCs with specific conditions/injuries. This will ensure that Band 3 HCA’s are aware of “Red Flag Signs”, and symptoms that indicate that someone presenting at the unit may require immediate or urgent attention.

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L303 - Welcome to the Walton Unit

L303 - Welcome to the Walton Unit

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L312 - Self-Management Facilitators (SMF)

L312 - Self-Management Facilitators (SMF)

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Disclosure Ref 2024134 - List of Medications To Be Used in Nursing Teams.pdf

FOI Disclosure Ref 2024134 - List of Medications To Be Used in Nursing Teams

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A5 – Referral back to podiatrist by podiatry assistant (S107)

Referral back to podiatrist by podiatry assistant

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Fridge and Room Temperature Monitoring (A1 - S48)

Fridge and Room Temperature Monitoring

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Disclosure Ref 202575 - Agency spend for doctors Nov 24 to Jan 25.pdf

Freedom of information disclosure Ref 202575 relating to agency spend for doctors Nov 24 to Jan 25