Pages
Patient Safety
Patient Safety is the freedom from harm in healthcare and is a process by which an organisation makes patient care safer.
https://dchs.nhs.uk/about-us/quality-heart-our-care/patient-safety
Accessible information standards
https://dchs.nhs.uk/about-us/equality-diversity-inclusion/accessible-information
Interpreting & translation
https://dchs.nhs.uk/about-us/equality-diversity-inclusion/interpreting-translation
Diabetes Education FAQs
Frequently Asked Questions about Diabetes and Diabetes Education for the people of Derby and Derbyshire
A BIG conversation is about to begin… and you’re invited.
Join a generational first big conversation to shape how to improve your wellbeing working in the NHS.
Information about your appointment
Everything you need to know before you attend a physiotherapy appointment at Derbyshire Community Health Services NHS FT
Files
Requesting and Managing Pathology Results within DCHS Community Hospital Wards SOP (S98)
The purpose of this Standard Operating Procedure (SOP) is to outline the steps required to effectively manage the requesting, receiving, filing and actioning of all pathology results by either an electronic process or by a relevant paper-based system. Utilising an electronic system (such as ICE) enables pathology requests to be requested, reviewed and actioned electronically via the electronic patient record within TPP SystmOne. There are an estimated 1.12 billion pathology tests undertaken each year in England (NHS England, 2020) It is imperative a record of all pathology samples is accurately maintained to avoid patient harm and improve patient outcomes (WHO, 2021). The Care Quality Commission (2021) inspects the management of test results to ensure processes are robust, practice is safe and care is effective.
Liquid Nitrogen - Storage, Use and Transportation Guidance and Code of Practice Standard Operating Procedure (S39)
This guidance is intended to provide information on the hazards and risks associated with the storage, use and transportation of Liquid Nitrogen and the control measures which are to be used. The contents of this guidance should be brought to the attention of all users of liquid nitrogen. This information is to be be supplemented by appropriate training and demonstration where specific tasks are undertaken.
Standard Operating Procedure for seated patient lifting device in community settings following a fall (S96)
This standard operating procedure sets out the process by which clinicians working within Integrated Community Services are able to utilise a seated lifting device (e.g. Mangar Elk or Camel) to support patients who have fallen in their home environment. This will prevent long lies and use of emergency ambulance personnel for retrieval only. The aim of this procedure is to support clinicians to: • Understand the purpose and use of the device • Ensure the response using the device is appropriate. • Ensure clinical documentation is properly completed.
Patient Experience Team leaflet
Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022
Standard Operating Procedure for Waiting List Validation (S108)
The purpose of this SOP is to set out the waiting list validation stages and process for staff and managers with services that have waiting lists. Across Planned Care and Specialist Services (PCSS) there are patients on waiting lists. To support the management of these waiting lists it is important to regularly validate those patients who are waiting to be offered an appointment. Services with waiting lists should consider the appropriateness and frequency of undertaking the three stages of waiting list validation, these being: technical, administrative, and clinical.
A4 - Hoverjack And Hovermatt User Log (S78)
Hoverjack And Hovermatt User Log (S78)
Patient Initiated Follow-up SOP (S125)
Patient Initiated Follow-up SOP
Cough Assist (Mechanical Insufflation and Exsufflation)
Cough Assist (Mechanical Insufflation and Exsufflation
Appendix 1 - Patient Video Consultation Connection (S82)
Patient Video Consultation Connection
APPENDIX 6 - Disciplinary Investigation - Terms of Reference.docx
HRP24 Appendix 6 - Disciplinary Investigation – Terms of Reference