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Patient Safety

Patient Safety is the freedom from harm in healthcare and is a process by which an organisation makes patient care safer.

Diabetes Education FAQs

Frequently Asked Questions about Diabetes and Diabetes Education for the people of Derby and Derbyshire

Information about your appointment

Everything you need to know before you attend a physiotherapy appointment at Derbyshire Community Health Services NHS FT

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Waiting Well Standard Operating Procedure (S115)

This Standard Operating Procedure (SOP) has been developed to set out the expected clinical standards for DCHS and DHCFT by which we manage our access to services for people who are either not yet receiving a service from a specific team or who are awaiting this intervention. There will continue to be a DCHS and DHCFT policy and procedure due to systems and governance and to refer to the relevant one as appropriate. This SOP is to support the safety and well-being of service users (and those around them) who are waiting to access our services.

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Requesting and Managing Pathology Results within DCHS Community Hospital Wards SOP (S98)

The purpose of this Standard Operating Procedure (SOP) is to outline the steps required to effectively manage the requesting, receiving, filing and actioning of all pathology results by either an electronic process or by a relevant paper-based system. Utilising an electronic system (such as ICE) enables pathology requests to be requested, reviewed and actioned electronically via the electronic patient record within TPP SystmOne. There are an estimated 1.12 billion pathology tests undertaken each year in England (NHS England, 2020) It is imperative a record of all pathology samples is accurately maintained to avoid patient harm and improve patient outcomes (WHO, 2021). The Care Quality Commission (2021) inspects the management of test results to ensure processes are robust, practice is safe and care is effective.

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Community Response Team-Derby City Rapid Response SOP - Medication Delegation, Support and Assistance of Medication Administration for Support Workers (S127)

This Standard Operating Procedure (SOP) aims to outline the process for providing clear guidance to medication support and assistance, delegation to the support workers/support worker supervisors and what training they need to complete for them to be able to support the patients in the service.

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Standard Operating Procedure for Medicines Management in the ISHS Community Setting (Pop up Clinic) (S134)

This SOP sets out the actions taken to facilitate the safe transportation, administration and monitoring of any medications used in the community setting in line with the medicines code.

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The Urgent Treatment Centre (UTC) Did Not Wait, Left Without Being Seen SOP (S144)

The SOP defines what staff should do when a patient or parents/carers with a child leave the unit after being booked in, but prior to being assessed, or who leave the department before finishing treatment.

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HRP09 Maternity Leave and Pay Handbook - Appendix 6 – Supporting Employees Dealing with Premature Births.docx

HRP09 Maternity Leave and Pay Handbook - Appendix 6 – Supporting Employees Dealing with Premature Births

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Resignation acknowledgement letter.docx

Resignation Acknowledgement Letter Template

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Figure 6.3.2 Terminating Fixed Term Contracts over two years’ service .docx

Figure 6.3.2 Terminating Fixed Term Contracts over Two Years’ Service Process Map 2 Terminating Employees Who Have Redundancy and Employment Rights

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Appendix 11 – Work Experience Placement Return to Practice Evaluation Form.docx

Appendix 11 – Work Placement Candidate Work Experience/Placement/Return to Practice Evaluation Form

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Disclosure Ref 2024251 - Sexual Safety incidents patients aged 60+.pdf

Freedom of Information disclosure relating to sexual safety incidents where the alleged victim was over 60 or over