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A message from the Royal Voluntary Service

We are writing to you because you have previously referred people to the NHS Volunteer Responders (NHSVR) programme, to tell you about changes to the support available from our volunteers.

DCHS Clinical IT Systems - User Experience Survey 2022

Are you a user of TPP SystmOne or Inform clinical systems? We’d like to know how it’s working for you and how we might be able to improve it.

About Airmid

Airmid is a Patient App which allows you to view and cancel appointments at any time (rebooking is coming soon).

Files

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Disclosure Ref 2025240 - Telephony and contact centre contract.doc

Freedom of information disclosure relating to Telephony and contact centre contract

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Disclosure Ref 2025191 - Contact details for Decontamination & Infection Control leads .pdf

FOI disclosure relating to contact details for DCHS Decontamination Lead, Infection Control Lead, Endoscopy Decontamination Manager and Estates Manager

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Disclosure ref 2025220 - Contact details for legal correspondence from third parties.doc

Freedom of information disclosure relating to contact details for legal correspondence from third parties

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Safe to Wait SOP for Band 3 HCAs (S76)

The rationale for introducing a “Safe to Wait” process is, for when patients present to UTC Services, the first point of contact will usually be the Reception/HCA staff. The Safe to Wait Guidance will be undertaken by Health Care Assistant (Band 3) staff following specific training and a period of demonstrating competence for the assessment of patients attending the UTCs with specific conditions/injuries. This will ensure that Band 3 HCA’s are aware of “Red Flag Signs”, and symptoms that indicate that someone presenting at the unit may require immediate or urgent attention.

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Disclosure Ref 2025109 - Hospital admissions relating to sunbeds .pdf

FOI disclosure ref 2025/109 relating to hospital admissions related to sunbed injuries

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E-Rostering, Leave Approval, and Safe Staffing Levels Document history SOP (S154)

This SOP outlines the procedures for effective electronic rostering (e-rostering), leave approval, and ensuring compliance with safe staffing levels across the integrated sexual health service. It ensures that staffing levels are maintained to deliver safe, high-quality care while balancing fair and consistent access to leave for staff. This SOP applies to all staff working within the department including permanent, temporary, bank and agency staff.

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Disclsoure Ref 2024212 - Agency Transactions for locum doctors 1st February 2024 to 30th April 2024 .pdf

Freedom of Information disclosure reference 2024212 relating to agency transactions for locum doctors for the period of the 1st February 2024 to 30th April 2024

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How to Move a Microsoft Form to a Team.docx

How to Move a Microsoft Form to a Group (assign to a Team)

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Disclosure Ref 2025258 - NHS Trust over and under payments 2020 to 2025.pdf

Freedom of information disclosure relating to the number of over and under payments made to staff for 2025 to 2021

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Disclosure Ref 2025262- Damp and mould health related conditions January 2022 to January 2025.doc

Freedom of information request relating to yearly figures (2022–2024) on diagnoses, admissions, and deaths related to damp‑ and mould‑associated conditions—including aspergillosis, hypersensitivity pneumonitis, and allergic bronchopulmonary aspergillosis—within the period 1 January 2022 to 1 January 2025.