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Freedom to speak up animations

We have developed a series of animations based on issues staff have raised a concern about in DCHS. We hope they help you make your decision about whether you should raise a concern.

Files

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Disclosure Ref 2025240 - Telephony and contact centre contract.doc

Freedom of information disclosure relating to Telephony and contact centre contract

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Disclosure Ref 2025191 - Contact details for Decontamination & Infection Control leads .pdf

FOI disclosure relating to contact details for DCHS Decontamination Lead, Infection Control Lead, Endoscopy Decontamination Manager and Estates Manager

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Disclosure ref 2025220 - Contact details for legal correspondence from third parties.doc

Freedom of information disclosure relating to contact details for legal correspondence from third parties

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Safe to Wait SOP for Band 3 HCAs (S76)

The rationale for introducing a “Safe to Wait” process is, for when patients present to UTC Services, the first point of contact will usually be the Reception/HCA staff. The Safe to Wait Guidance will be undertaken by Health Care Assistant (Band 3) staff following specific training and a period of demonstrating competence for the assessment of patients attending the UTCs with specific conditions/injuries. This will ensure that Band 3 HCA’s are aware of “Red Flag Signs”, and symptoms that indicate that someone presenting at the unit may require immediate or urgent attention.

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Nominations and Remuneration Committee Terms of Reference - October 2025

Nominations and Remuneration Committee Terms of Reference - October 2025

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Disclosure Ref 2024158 - Robotic Process Automation.pdf

Freedom of Information disclosure regarding Robotic Process Automation

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Employee_Record_Summary_Template Additonal Guidance Jan 2025.docx

Additional guidance to assist with completing a summary sheet for employee records

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Monitoring Audit Tool - A4 (P109)

Monitoring Audit Tool - A4 (P109)

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Disclosure Ref 2025109 - Hospital admissions relating to sunbeds .pdf

FOI disclosure ref 2025/109 relating to hospital admissions related to sunbed injuries

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E-Rostering, Leave Approval, and Safe Staffing Levels Document history SOP (S154)

This SOP outlines the procedures for effective electronic rostering (e-rostering), leave approval, and ensuring compliance with safe staffing levels across the integrated sexual health service. It ensures that staffing levels are maintained to deliver safe, high-quality care while balancing fair and consistent access to leave for staff. This SOP applies to all staff working within the department including permanent, temporary, bank and agency staff.