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Seeking urgent clinical treatment - guidance on NHS 111 and urgent treatment centres

A guide on how to access the help you need for new onset illnesses or injuries for which you are seeking urgent help or advice.

Diabetes Education Service

Understanding your Type 2 diabetes is important so you can learn how to control it and have the best quality of life possible.

Files

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Delivering Same Sex Accommodation (P64)

Every patient has the right to receive high quality care that is safe, effective and respects their Privacy and Dignity. There are no exemptions from the need to provide high standards of privacy and dignity and this applies to all areas, including when admission is unplanned. This is one of the guiding principles of the NHS Constitution (2009) and at the core of local NHS visions. Derbyshire Community Health Trust ( DCHS) aim is that all patients who are admitted to any of our hospitals will only share the room where they sleep with members of the same sex, and same sex toilets and bathrooms will be close to their bed area. Sharing with members of the opposite sex should only happen by exception based on clinical need (for example where patients need specialist equipment), or when patients choose to share (for instance married couple who have been admitted together may want to share a side room). This Policy contributes to the achievement of CQC Outcome 4 – The patient will receive care, treatment and support in single sex accommodation wherever it is available. The aim is to ensure a clear and consistent approach is adopted across DCHS community hospitals by all ward managers.

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SOP for HoverMatt and HoverJack for raising a patient and lateral transfers in community hospital settings (S79)

This standard operating procedure sets out the process by which clinicians working within Community Hospital settings access and use the HoverMatt & HoverJack for raising a person from the floor post fall and lateral transfer of patients within DCHS setting.

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Risk Management Strategy

DCHS Risk Management Strategy

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Standard Operating Procedures for The Community Respiratory Service (S88)

This document sets out the standards which, in the view of the patient and professional organisations involved, are required of services in order to deliver high quality respiratory service for people with chronic respiratory conditions including supporting routine follow-up for patients discharged from hospital by request of chest physician following an acute admission.

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Vaccination programme (flexible staffing and bank) - Employee Online user guide.pdf

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Standard Operating Procedures for The Community Diabetes Specialist Nursing Team (S86)

Recommended practices that were evidence based and would provide guidance to all members of staff treating patients with Diabetes. This SOP should help to streamline care for patients with Diabetes and allow further integration with the acute team.

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Patient Experience Team leaflet

Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022

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Standard Operating Procedure for Waiting List Validation (S108)

The purpose of this SOP is to set out the waiting list validation stages and process for staff and managers with services that have waiting lists. Across Planned Care and Specialist Services (PCSS) there are patients on waiting lists. To support the management of these waiting lists it is important to regularly validate those patients who are waiting to be offered an appointment. Services with waiting lists should consider the appropriateness and frequency of undertaking the three stages of waiting list validation, these being: technical, administrative, and clinical.

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Cough Assist (Mechanical Insufflation and Exsufflation)

Cough Assist (Mechanical Insufflation and Exsufflation

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Appendix 1 - Patient Video Consultation Connection (S82)

Patient Video Consultation Connection