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A message from the Royal Voluntary Service

We are writing to you because you have previously referred people to the NHS Volunteer Responders (NHSVR) programme, to tell you about changes to the support available from our volunteers.

Diabetes services

We provide two services for people with diabetes - Community Diabetes for people with Type 1 & Type 2 diabetes and our Diabetes Education service for people with Type 2 diabetes in Derby and Derbyshire. Each service is designed and selected according to individual requirements.

Tier 3 Weight Management Service Derbyshire

The Tier 3 Weight Management Service offers a weight management programme to support adults with severe and complex obesity to lose weight across Derby City and Derbyshire County.

Files

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Standard Operating Procedure for DCHS Wound Clinics (S68)

Derbyshire Community Health Services (DCHS) Integrated Community Services (ICS) provides a Wound Care service in clinics across Derbyshire for non-housebound patients. The service continues to evolve in response to evidence-based practice and patient need. The service actively promotes supported care, enabling patients to manage their own wounds, offering wound assessments and reviews via a range of mediums including face to face, telephone or video consultations. These approaches facilitate a more flexible service, support improved access to care and reduce the need for patients to travel to clinics if it is not necessary. The DCHS Wound Clinic Standard Operating Procedure has been developed to support the management of the clinics and the processes that should be adopted to facilitate the safe and effective management of patient care. This procedure will support the consistent management of patient care.

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Cardiopulmonary Resuscitation and Resuscitation Training Policy (P41)

The purpose of this Policy is to ensure that Derbyshire Community Health Services NHS Foundation Trust (DCHS) has a uniform and systematic approach to basic life support and a workforce that is competent in Cardiopulmonary Resuscitation, thereby improving patient outcomes following cardiac arrest.

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Standard Operating Procedure for seated patient lifting device in community settings following a fall (S96)

This standard operating procedure sets out the process by which clinicians working within Integrated Community Services are able to utilise a seated lifting device (e.g. Mangar Elk or Camel) to support patients who have fallen in their home environment. This will prevent long lies and use of emergency ambulance personnel for retrieval only. The aim of this procedure is to support clinicians to: • Understand the purpose and use of the device • Ensure the response using the device is appropriate. • Ensure clinical documentation is properly completed.

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Patient Experience Team leaflet

Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022

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Standard Operating Procedure for Medicines Management in the ISHS Community Setting (Pop up Clinic) (S134)

This SOP sets out the actions taken to facilitate the safe transportation, administration and monitoring of any medications used in the community setting in line with the medicines code.

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The Urgent Treatment Centre (UTC) Did Not Wait, Left Without Being Seen SOP (S144)

The SOP defines what staff should do when a patient or parents/carers with a child leave the unit after being booked in, but prior to being assessed, or who leave the department before finishing treatment.

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Word Mediation Referral Forms - DCHS.docx

Mediation Referral Form - DCHS

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Disclosure Ref 2025319 - Access to clinical information systems.doc

Freedom of information disclosure relating to how external organisations can request approval to connect to the Trust’s test or production clinical systems, including who approves it, what steps are involved, and where the request should be submitted.

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Undertaking a trial without catheter in a community setting Guideline and protocol (G93)

A trial without catheter (TWOC) is an essential part of the community nurse role. This routine procedure supports patients to remain within their own homes to receive health care. The Royal Marsden Manual Online of Clinical Nursing Procedures (2018) offers nursing guidance for urinary catheter removal but does not provide guidance for staff on how to undertake a TWOC safely at home or in a community hospital. This Guideline and protocol aims to provide evidence based recommendations to enable a trial without catheter to be undertaken in a community hospital or patients own home by a qualified competent practitioner.

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Home Visit Standard Operating Procedure (S75)

Home Visit Standard Operating Procedure