Pages
Celebrating International Mother Language Day
https://dchs.nhs.uk/news/celebrating-international-mother-language-day
Seeking urgent clinical treatment - guidance on NHS 111 and urgent treatment centres
A guide on how to access the help you need for new onset illnesses or injuries for which you are seeking urgent help or advice.
Files
Disclsoure Ref 2022105 - Patient transport costs.pdf
FOI disclosure
Information governance newsletter - August 2022.docx
IG Newsletter August 2022
Nutrition and Hydration - Food Poverty
Nutrition and Hydration - Food Poverty
Clinical Harms Review Additional detail for Service Level SOP (S130)
This document should be read in conjunction with the overarching DCHS Standard Operating procedure on Clinical Harms which outlines the processes to be followed to deliver a consistent approach to: • Utilising a proactive method of risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which consider health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews for the that support the Trusts governance and assurance processes and maintains practice in line with national expectations.
A3 - SBARD Structured Communication Tool
Disclosure Ref 2024153 - 65 week wait for elective treatment .pdf
E-Rostering, Leave Approval, and Safe Staffing Levels Document history SOP (S154)
This SOP outlines the procedures for effective electronic rostering (e-rostering), leave approval, and ensuring compliance with safe staffing levels across the integrated sexual health service. It ensures that staffing levels are maintained to deliver safe, high-quality care while balancing fair and consistent access to leave for staff. This SOP applies to all staff working within the department including permanent, temporary, bank and agency staff.
8 Steps to Patient Isolation (L343)
Domestic Abuse and Sexual Violence Policy (P90)
To provide information about the practical help and support that is available to employees of DCHSFT who are currently experiencing domestic abuse, or are experiencing trauma as a result of their past experiences of abuse. This Policy also covers the approach to be taken where an employee’s behaviour towards their family may constitute domestic abuse. Providing this information empowers Managers to take effective, supportive action and reinforces the message that domestic abuse and sexual violence cannot be ignored.
Chaperone Policy (P87)
The purpose of the Chaperone Policy is to set out the principles, practice and responsibilities of Trust staff for using a chaperone. The policy is aimed at DCHS Services and staff who provide care and treatment that requires the patient to have a procedure. The relationship between the person and the health professional should be one of mutual trust, confidence and respect. Over the years there have been incidents where the relationship has been breached, resulting in harm to the person and criminal prosecution of the health professional (HM Government, 2007). Inadequate communication and misunderstandings about the behaviour demonstrated during a procedure by a health professional towards the person, has also resulted in health professionals facing allegations of professional misconduct. Safe and effective communication is crucial, before during and after a procedure. The use of a chaperone can help to protect both the person and the health professional.