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Safe to Wait SOP for Band 3 HCAs (S76)

The rationale for introducing a “Safe to Wait” process is, for when patients present to UTC Services, the first point of contact will usually be the Reception/HCA staff. The Safe to Wait Guidance will be undertaken by Health Care Assistant (Band 3) staff following specific training and a period of demonstrating competence for the assessment of patients attending the UTCs with specific conditions/injuries. This will ensure that Band 3 HCA’s are aware of “Red Flag Signs”, and symptoms that indicate that someone presenting at the unit may require immediate or urgent attention.

Ward-Decoration-Guidelines.docx

Christmas 2021 - IP&C guidance

DCHS Community Podiatry eligibility leaflet (2020).pdf

DCHS Community Podiatry eligibility leaflet (2020)

Community services visiting you at home _1.pdf

PGN15 Evaluating Quotes & Tenders

DCHS tender process

Self-isolation_and_testing_what_you_need_to_know_now__-_SM_poster.pdf

DCHS Declaraton - Public Bolsolver.pdf

Essential foundation poster quality conversations - 20 February.pdf

Nutrition and Hydration - Food Poverty

Nutrition and Hydration - Food Poverty

Clinical Harms Review Additional detail for Service Level SOP (S130)

This document should be read in conjunction with the overarching DCHS Standard Operating procedure on Clinical Harms which outlines the processes to be followed to deliver a consistent approach to: • Utilising a proactive method of risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which consider health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews for the that support the Trusts governance and assurance processes and maintains practice in line with national expectations.