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Service Level Clinical Harms Standard Operating Procedure (S139)

This document should be read in conjunction with the overarching DCHS patient access and safe waiting policy which outlines the processes to be followed in order to deliver a consistent approach to. • Utilising a proactive method of risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which take into account health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews for the that support the Trusts governance and assurance processes and maintains practice in line with national expectations.

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Disclosure Ref 2024191 - Urgent Treatment Centre ophthalmology (eye care) services.pdf

Disclosure Ref 2024191 relating to Urgent Treatment Centre ophthalmology (eye care) services

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Disclosure Ref 202522 - Deaths recorded in 2023 where vaping was a cause .pdf

Disclosure to freedom of information request regarding the number of deaths recorded at your trust in the year 2023 where vaping was a cause or contributor

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FTSU ambassador poster 2024

FTSU ambassador poster

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Covid vaccination webinar 26 January for healthcare workers - answering your questions on pregnancy and fertility (003)

Covid vaccination webinar 26 January for healthcare workers - answering your questions on pregnancy and fertility

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DCHS Scheme Of Delegation

Scheme Of Delegation - January 2024

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RC online presentation .pdf

Raising concerns online presentation

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COMPASSIONATE CONVERSATIONS - ONE-PAGER V6.pdf

NHS England - Compassionate conversations: hints and tips

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14._DCHS_CONSTITUTION_Approved_March_2019.docx

DCHS Constitution

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Outpatient physio FAQs Jan 2022.pdf

DCHS outpatient physio FAQs Jan 2022