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Finance and Procurement System Changes

The Trust’s current contract for the provision of financial services (i.e. finance and procurement) from NHS Shared Business Services (SBS) is coming to an end on 31 March 2022. 

A message from the Royal Voluntary Service

We are writing to you because you have previously referred people to the NHS Volunteer Responders (NHSVR) programme, to tell you about changes to the support available from our volunteers.

DCHS Clinical IT Systems - User Experience Survey 2022

Are you a user of TPP SystmOne or Inform clinical systems? We’d like to know how it’s working for you and how we might be able to improve it.

About Airmid

Airmid is a Patient App which allows you to view and cancel appointments at any time (rebooking is coming soon).

Files

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Requesting and Managing Pathology Results within DCHS Community Hospital Wards SOP (S98)

The purpose of this Standard Operating Procedure (SOP) is to outline the steps required to effectively manage the requesting, receiving, filing and actioning of all pathology results by either an electronic process or by a relevant paper-based system. Utilising an electronic system (such as ICE) enables pathology requests to be requested, reviewed and actioned electronically via the electronic patient record within TPP SystmOne. There are an estimated 1.12 billion pathology tests undertaken each year in England (NHS England, 2020) It is imperative a record of all pathology samples is accurately maintained to avoid patient harm and improve patient outcomes (WHO, 2021). The Care Quality Commission (2021) inspects the management of test results to ensure processes are robust, practice is safe and care is effective.

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Completion of agency checks within the 0-19 Children’s Service Guidelines (G249)

The purpose of this guidance is to ensure that health visitors and school nurses clearly understand their roles and responsibilities when they are asked to complete an agency check. This includes ensuring that the relevant consent to share information has been obtained from parents/ those with parental responsibility for the child/ young person ( this should be obtained by social care). The guidance also clearly outlines the process for admin staff to follow to ensure that any requests are sent to the clinical teams and that in turn the clinical teams can respond in a timely manner.

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Clinical Harms Review Additional detail for Service Level SOP - Community Podiatry Service (S113)

This document should be read in conjunction with the overarching DCHS Standard Operating procedure on Clinical Harms which outlines the processes to be followed in order to deliver a consistent approach to: • Utilising a proactive method of risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which consider health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews for the that support the Trusts governance and assurance processes and maintains practice in line with national expectations.

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Clinical Harms Review Additional detail for Service Level SOP (S130)

This document should be read in conjunction with the overarching DCHS Standard Operating procedure on Clinical Harms which outlines the processes to be followed to deliver a consistent approach to: • Utilising a proactive method of risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which consider health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews for the that support the Trusts governance and assurance processes and maintains practice in line with national expectations.

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Patient (or carer) Initiated Follow-up SOP Dementia Palliative Care Service (S132)

Patient initiated follow-up (PIFU) describes when a patient (or their carer) can initiate their follow-up visit as and when required, e.g., when symptoms or circumstances change. This SOP defines the process, roles, and responsibilities for the following: • Identifying which patients PIFU is right for • Moving a patient onto a PIFU pathway • Booking visits which have been initiated by a patient or carer • Managing patients who do not initiate a review/home visit within the PIFU timescale • Discharging or booking reviews at the end of that patient’s PIFU timescale • Monitoring compliance Dementia Palliative Care Service are in the process of piloting a PIFU process for 12 months. The pilot will be reviewed every 3 months with a final review post 12 months.

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Disclosure Ref 202529 - Car parking management .pdf

Disclosure to freedom of information request regarding Car Parks that are on DCHS owned sites

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Disclosure Ref 202515 - Human Albumin purchased.pdf

Disclosure to freedom of information request regarding Human Albumin purchased 2023 and 2024

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Disclosure Ref 202536 - Missed hospital appointments in Trust during 2024..pdf

Disclosure to freedom of information request regarding scheduled appointments were missed by patients (DNA/Did Not Attend) across all major hospitals

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Disclosure Ref 202566 - IT systems & applications .pdf

Freedom of Information Disclosure Ref 202566 relating to IT systems & applications

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Disclosure Ref 202556 - Sodium nitrite poisoning.pdf

freedom of information final disclosure reference 202556 relating to sodium nitrite poisoning