Pages
Accessible information standards
https://dchs.nhs.uk/about-us/equality-diversity-inclusion/accessible-information
Interpreting & translation
https://dchs.nhs.uk/about-us/equality-diversity-inclusion/interpreting-translation
Patient Safety
Patient Safety is the freedom from harm in healthcare and is a process by which an organisation makes patient care safer.
https://dchs.nhs.uk/about-us/quality-heart-our-care/patient-safety
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Files
A4 - Patient next appointment information slip (S107)
Patient next appointment information slip
Service Level Clinical Harms SOP Template (S139)
This document should be read in conjunction with the overarching DCHS patient access and safe waiting policy which outlines the processes to be followed in order to deliver a consistent approach to. • Utilising a proactive method of risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which take into account health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews for the that support the Trusts governance and assurance processes and maintains practice in line with national expectations.
Appendix C Standard Factual Reference Template.docx
Appendix C Standard Factual Reference Template
Appendix 4 GD40 - Job Evaluation Questionnaire (JAQ) Flowchart.docx
GD40 - Job Evaluation Questionnaire (JAQ) Flowchart
Return to work and self certification form.docx
Return to work and self certification form
Staff in Mental Health Crisis - Support Pathway - Managers Guide.pdf
Staff in Mental Health Crisis - Support Pathway - Managers Guide
Disclosure Ref 202545 - Data relating to Mental Health Services within the Trust.doc
Freedom of information request relating to data on how many adults were referred to, treated by, and—where known—died by suicide while under the care of Older Peoples Mental Health and Learning Disability services across the Trust between 2014 and 2024. It seeks annual figures for referrals, treatments, and any patient deaths by suicide linked to open referrals.
Self Administration of Medicines Procedure (S28)
The aim of this procedure is to advise ward staff in the community hospitals of the process to be taken in supporting appropriate patients to self-administer their own medicines whilst an inpatient in a DCHS hospital.
DCHS COVID-19 Staff Isolation Risk Assessment V9
DCHS COVID-19 Staff Isolation Risk Assessment V9
DCHS operational plan 19-04-22
DCHS Operational Plan 2022-2023 (Board approved) - includes details on our 7 priorities and how we will measure our activity/achievment in these priority areas.