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Service Level Clinical Harms Standard Operating Procedure (S139)

This document should be read in conjunction with the overarching DCHS patient access and safe waiting policy which outlines the processes to be followed in order to deliver a consistent approach to. • Utilising a proactive method of risk stratification to minimise clinical harm as a result of delays in care. • Embedding systems which take into account health inequalities. • Monitoring waiting times against defined thresholds across pathways of care. • Delivering personalised, patient-centred communications to patients who are waiting for care. • Implementing Harm Reviews for the that support the Trusts governance and assurance processes and maintains practice in line with national expectations.

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Word Mediation Referral Forms - DCHS.docx

Mediation Referral Form - DCHS

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Invite to Stage 3 - Supporting Maintaining Attendance (SAMA).docx

Invite to Stage 3 Meeting - Supporting Maintaining Attendance

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SOP Titration of Heart Failure Medication by Designated Nurses (S8)

This procedure has been developed to support trained designated nurses to alter the dosage of cornerstone therapies and loop diuretics for this specific group of patients

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Vaccination programme (flexible staffing and bank) - Employee Online user guide.pdf

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Delegation of Administration of Insulin to Adults in Residential Care Policy (P100)

There are a growing number of people who, because of disability, increasing age or infirmity, are unable to administer their own insulin and will need support. This guideline aims to promote standardisation and safety of insulin administration supported by Derbyshire Community Health Services (DCHS NHS FT). It underpins the guidance set out by governing bodies and organisations within the Acknowledgement of this policy

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A2 - Advice for manual handling when working at low level (S96)

Advice for manual handling when working at low level

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APPENDIX 11a - Issues which require further investigation (unrelated to this case).docx

HRP APPENDIX 11a - Issues which require further investigation (unrelated to this case)

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A4 - Patient next appointment information slip (S107)

Patient next appointment information slip

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Level 1 Falls Response Specification (S138)

Level 1 Falls Response Specification