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Health Psychology FAQs

Frequently Asked Questions about health psychology for the people of Derby and Derbyshire

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Liquid Nitrogen - Storage, Use and Transportation Guidance and Code of Practice Standard Operating Procedure (S39)

This guidance is intended to provide information on the hazards and risks associated with the storage, use and transportation of Liquid Nitrogen and the control measures which are to be used. The contents of this guidance should be brought to the attention of all users of liquid nitrogen. This information is to be be supplemented by appropriate training and demonstration where specific tasks are undertaken.

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Requesting and Managing Pathology Results within DCHS Community Hospital Wards SOP (S98)

The purpose of this Standard Operating Procedure (SOP) is to outline the steps required to effectively manage the requesting, receiving, filing and actioning of all pathology results by either an electronic process or by a relevant paper-based system. Utilising an electronic system (such as ICE) enables pathology requests to be requested, reviewed and actioned electronically via the electronic patient record within TPP SystmOne. There are an estimated 1.12 billion pathology tests undertaken each year in England (NHS England, 2020) It is imperative a record of all pathology samples is accurately maintained to avoid patient harm and improve patient outcomes (WHO, 2021). The Care Quality Commission (2021) inspects the management of test results to ensure processes are robust, practice is safe and care is effective.

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SOP For use of HoverMatt and HoverJack for lateral transfers by community staff (S78)

This standard operating procedure sets out the process by which clinicians working within Community Services access and use the HoverMatt & HoverJack for lateral transfer of patients in a community setting.

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Patient Experience Team leaflet

Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022

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Standard Operating Procedure for Waiting List Validation (S108)

The purpose of this SOP is to set out the waiting list validation stages and process for staff and managers with services that have waiting lists. Across Planned Care and Specialist Services (PCSS) there are patients on waiting lists. To support the management of these waiting lists it is important to regularly validate those patients who are waiting to be offered an appointment. Services with waiting lists should consider the appropriateness and frequency of undertaking the three stages of waiting list validation, these being: technical, administrative, and clinical.

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Cough Assist (Mechanical Insufflation and Exsufflation)

Cough Assist (Mechanical Insufflation and Exsufflation

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Appendix 1 - Patient Video Consultation Connection (S82)

Patient Video Consultation Connection

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APPENDIX 6 - Disciplinary Investigation - Terms of Reference.docx

HRP24 Appendix 6 - Disciplinary Investigation – Terms of Reference

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Cancellation of Clinic Standard Operating Procedure (S153)

Cancellation of Clinic Standard Operating Procedure

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Word Mediation Referral Forms - DCHS.docx

Mediation Referral Form - DCHS