Pages
Accessible information standards
https://dchs.nhs.uk/about-us/equality-diversity-inclusion/accessible-information
Interpreting & translation
https://dchs.nhs.uk/about-us/equality-diversity-inclusion/interpreting-translation
Patient Safety
Patient Safety is the freedom from harm in healthcare and is a process by which an organisation makes patient care safer.
https://dchs.nhs.uk/about-us/quality-heart-our-care/patient-safety
Community podiatry - Our Services
Community podiatry services - what services are offered by DCHS community podiatry team
Research and Innovation
Our vision is to increase capacity, capability and participation in research and innovation as we embed a culture of continuous improvement across the organisation.
Files
Vaccination programme (flexible staffing and bank) - Employee Online user guide.pdf
Standard Operating Procedures for The Community Diabetes Specialist Nursing Team (S86)
Recommended practices that were evidence based and would provide guidance to all members of staff treating patients with Diabetes. This SOP should help to streamline care for patients with Diabetes and allow further integration with the acute team.
Standard Operating Procedure for seated patient lifting device in community settings following a fall (S96)
This standard operating procedure sets out the process by which clinicians working within Integrated Community Services are able to utilise a seated lifting device (e.g. Mangar Elk or Camel) to support patients who have fallen in their home environment. This will prevent long lies and use of emergency ambulance personnel for retrieval only. The aim of this procedure is to support clinicians to: • Understand the purpose and use of the device • Ensure the response using the device is appropriate. • Ensure clinical documentation is properly completed.
Patient Experience Team leaflet
Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022
Standard Operating Procedure for Waiting List Validation (S108)
The purpose of this SOP is to set out the waiting list validation stages and process for staff and managers with services that have waiting lists. Across Planned Care and Specialist Services (PCSS) there are patients on waiting lists. To support the management of these waiting lists it is important to regularly validate those patients who are waiting to be offered an appointment. Services with waiting lists should consider the appropriateness and frequency of undertaking the three stages of waiting list validation, these being: technical, administrative, and clinical.
Appendix 2 - Launching a Video Consultation from the Appointment Ledger in SystmOne (S82)
Launching a Video Consultation from the Appointment Ledger in SystmOne
APPENDIX 7 - Investigation meeting - Witness.docx
HRP24 Appendix 7 - Investigation meeting - Witness
Fridge and Room Temperature Monitoring (A1 - S74)
Fridge and Room Temperature Monitoring
DNA ISHS Standard Operating Procedure
DNA ISHS Standard Operating Procedure
Sudbury Prison Patients referred to DCHS Outpatient Therapy, MSK & Podiatry Services (S69)
When patients from Sudbury Prison are referred from secondary care to Out Patient therapy, MSK or Podiatry, for example post-operative patients, they occasionally require a chaperone. Sudbury prison is a category D prison. Some prisoners will need one officer to accompany them whilst on probation. Prisoners may be able to attend appointments alone in line with prison risk assessment. Prisoners requiring two officers should not be seen in the department as advised by Head of Security at Sudbury Prison