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Remote Consultation (telehealth) – Standard Operating Procedure Planned Care and Specialist Services (S120)

This standard operating procedure sets out the process by which we will determine, for each patient, for each contact, when it is safe and effective to offer a remote consultation, and when a face to face consultation will be needed. This will ensure that all patients who wish to access remote consultation are able to do so equitably, based on clear clinical decision making.

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A6 – Competency framework for podiatry assistants – wound care (S107)

Competency framework for podiatry assistants – wound care

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SAMA Template 11 Wellbeing meeting invite

Template 11 Wellbeing Meeting Invite

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Template 26 SAMA Final review meeting record

Template 26 Final Review Meeting Record

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SOP for HoverMatt and HoverJack for raising a patient and lateral transfers in community hospital settings (S79)

This standard operating procedure sets out the process by which clinicians working within Community Hospital settings access and use the HoverMatt & HoverJack for raising a person from the floor post fall and lateral transfer of patients within DCHS setting.

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ICS Wound Clinic Video Consultation SOP (S82)

This Standard Operating Procedure (SOP) aims to outline the purpose and process for offering a video consultation service to patients referred to the DCHS Wound Clinics. This SOP outlines the patient selection criteria, referral process, follow up process, DNA process and will provide support to staff in delivering care to patients via video consultation.

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Patient Experience Team leaflet

Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022

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Patient Initiated Follow-Up SOP for Community Therapy (S126)

Patient Initiated Follow-Up SOP for Community Therapy

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SAMA Template 12 Employee Wellbeing Meeting outcome

Template 12 Employee Wellbeing Meeting Outcome Letter

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SAMA Template 27 Dismissal letter

Template 27 Dismissal letter - long term sick