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Patient Experience Team leaflet

Patient experience team leaflet, includes information on how to make a complaint and where patients/carers can access support. Updated 2022

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Standard Operating Procedure for Waiting List Validation (S108)

The purpose of this SOP is to set out the waiting list validation stages and process for staff and managers with services that have waiting lists. Across Planned Care and Specialist Services (PCSS) there are patients on waiting lists. To support the management of these waiting lists it is important to regularly validate those patients who are waiting to be offered an appointment. Services with waiting lists should consider the appropriateness and frequency of undertaking the three stages of waiting list validation, these being: technical, administrative, and clinical.

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HRP09 Maternity and Pay Handbook Appendix 3 Application for Maternity Leave.docx

HRP09 Maternity and Pay Handbook Appendix 3 Application for Maternity Leave

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Template 16 Review outcome formal NEW.docx

HRP20 Supporting and Maintaining Attendance Manager's Guide Template 16 Review Meeting Outcome Formal

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Template 33 Death in service checklist NEW.docx

HRP20 Supporting and Maintaining Attendance Policy - Template 33 Death in Service Checklist

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Reference Template.docx

Reference Request Template

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Appendix 1 – Application for Employment Break Form.docx

Appendix 1 – Application for Employment Break Form

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Appendix 2 - Application for Work Experience .docx

Appendix 2 - Application for Work Experience

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Clinical-Strategy-on-a-page.pdf

DCHS Clinical strategy on a page/summary

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Long Term Segregation Policy (P86)

This policy aims to provide clear guidance on the use of long term segregation, (please note the use of seclusion is covered in DCHS trust policy – (Management, Prevention and reduction of violence and aggression including physical restraint and seclusion). To ensure restrictive interventions remain proportionate, least restrictive, take account of patient preference where possible, and last for no longer than is necessary. The policy sets clinical standards to ensure compliance with the Mental Health Act 1983 and subsequent Code of Practice 2015 alongside NICE guidance NG10. To ensure robust governance arrangements that are transparent in their nature. To support the trusts ambition of reducing the use of restrictive practices. The policy aims to ensure the specific needs of all patients are met in a fair and equitable way.