Our HIV Pledge privacy policy

Your privacy is important to us. This privacy policy covers what we collect and how we use, disclose, transfer, and store your information.

What information do we collect when you use the DCHS website?

When you use our website, we use various technologies to collect information automatically – such as your IP address. This is commonplace across all internet services to enable the investigation of issues such as service availability and the identification of malicious use. This information is then kept in our internet access logs.

We also collect some personal information directly – for example, when you actively submit details through our online forms:

  • Name and job title
  • Organisation or name of group
  • Location of organisation, office base or group
  • Contact information including email address.

Where this information is provided by the user voluntarily by signing up to the HIV Pledge and related communications through our website, the information will be stored on a secure external server that hosts our Customer Relationship Management (CRM) system which has secure access.

How do we use the information we collect about you?

We analyse information to see what is most effective about our website and associated services to help us identify ways to improve it and to make it more effective.

Personal data is used for the purpose for which you supplied them, for example to send you email communications about your HIV Pledge or similar events.

You can ask not to receive DCHS HIV Pledge communications at any time. You can also ask for your personal information to be removed from our database. Please email your request to dchst.communications@nhs.net

Cookies

Our website uses cookies. These are small files saved on your phone, tablet or computer when you visit a website. They store information about how you use the website, such as the pages you visit.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission before we can use them on your device. Further information about how we use cookies.

How long will we keep your information?

We will only store your information for as long as it is necessary for the purposes it is stored for, or for as long as legally required if being maintained for legal reasons.

Controlling your personal information

If you provide us with any contact information, rest assured that we will never sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Under the General Data Protection Regulation (GDPR) you have the right to access the information we hold about you; you have the right to withdraw your consent for the processing of the information we hold about you; and, you have the right to have personal information removed from our CRM system unless we are required by law to maintain that information.

If you believe that any information we are holding on you is incorrect or incomplete and you wish to amend it, you wish to withdraw consent for us to process your personal data or wish your details to be permanently removed from our database, please email us at dchst.communications@nhs.net.

Further information about the DCHS Privacy Policy.