Diabetes Education

Welcome to the Diabetes Education service.

  • We are a team of professionals here to support anyone in Derby and Derbyshire with type 2 diabetes.
  • We have information to support you to learn about type 2 diabetes. This can help you to self-manage your diabetes.
  • We offer two different diabetes education programmes. Both programmes are delivered through group education that includes information and support. You can find out more about our programmes here.

The information on this website is also here to help family members to understand more about type 2 diabetes.  Professionals in Derbyshire might also use these pages to find information to help their patients.

We hope you find everything you need on here. Please make contact with us if you can't find what you are looking for, or if you have an idea or suggestion.

You can watch this short video to find out more about our service and the programmes that we offer.

Type 2 diabetes develops when the body can still make some insulin, but not enough for the body’s needs.  

It can also develop when the insulin that the body makes does not work properly. This is called insulin resistance. This happens because some people’s bodies are not able to respond to the amount of insulin being made.  

Type 2 diabetes doesn’t usually appear in people until they are over 40. In South Asian or Black people, type 2 diabetes can start in people over the age of 25. However, people can have type 2 diabetes at any age. 

Type 2 diabetes is treated in different ways. One way is by making healthy food choices and being more active. Another way is with both diet and tablets. A third way is through diet, insulin injection and tablets.  

Type 2 diabetes is the more common type of diabetes. There are lots of people who have not been diagnosed yet.  

Diabetes cannot be cured, but it can be managed successfully.  

People with diabetes can live long, healthy and happy lives. 

Watch this video to find out more about type 2 diabetes.

Signs and symptoms of type 2 diabetes 

  • Being more tired.  
  • Needing to go to the toilet more often, mostly at night to pass urine.  
  • Being very thirsty and drinking more than usual. 
  • Losing weight even though you’re not eating less or exercising more.  
  • Having blurred eyesight.
  • Genital itching or having a thrush infection that keeps coming back.
  • Slow healing of cuts and wounds.
  • Urinary tract infections (UTIs).
  • Erectile dysfunction (impotence in men/problems with sex).
  • Repeated infections.
  • Boils and abscesses.

Watch this video to find out more about common symptoms of diabetes and what causes them.

About the Diabetes Education Service 

  • We are a service for people in Derby and Derbyshire who have been diagnosed with type 2 diabetes.  
  • We offer free group-based programmes.

  • These programmes will help you to understand, control and live well with your diabetes. 

  • You will need to be referred by your GP practice to access these programmes.

For more information, or to talk to someone on the team, contact us: 
E: dchst.diabetesT2education@nhs.net 
T: 01773 525029 

Photo of nev

Nev is the Operational Lead for the Diabetes Education service. He also runs some of the X-PERT education programmes. His goal is to make sure everyone benefits from attending the programmes. These benefits include being able to understand and manage their diabetes better. The programme helps to show how this can happen through making some changes to their lifestyle. 



Photo of Llyn

Llyn is an Administrator in the Diabetes Education Service. She used to work at the Florence Nightingale Community Hospital. In her role, she wants to make sure that information can be understood by everyone. She really enjoys talking to patients.



Photo of Sue R



Sue R is a Registered Nurse and Diabetes Educator. She is passionate about helping people understand what type 2 diabetes is. She supports people with the steps they can take to control their diabetes and live a healthy life.




Photo of TracyTracy is the Diabetes Education Coordinator for the team. She also delivers some of the education sessions. She has worked within the NHS for 19 years. Tracy is passionate about making sure the service has a positive impact on people’s lives. She really enjoys supporting patients to manage their type 2 diabetes.




Photo of sue lathamSue L is an experienced retired Nurse. She has worked in healthcare in different settings all her life. She is also a qualified Adult Teacher. Sue has been delivering X-PERT programmes for almost 5 years. She is passionate about improving the lives of people living with type 2 diabetes.




Photo of louiseLouise is a registered Pharmacy Technician and Diabetes Educator who has worked in the NHS for over 20 years. She enjoys joining people on their journey as they learn more about type 2 diabetes and celebrating and supporting the subsequent changes people make which can have a big impact on their lives.


Photo of Angela Clarke


Angela is an Administrator in the Diabetes Education Service. She has over ten years' experience within the NHS. She enjoys talking to patients and helping ensure they understand their health information. Angela helps patients to choose the right education programme for them.



Photo of amandaAmanda has just finished training in the X-PERT Diabetes course to be a Diabetes Educator. She has worked in the NHS for the last 3 years. She is excited to start putting her knowledge to use so she can help patients manage their diabetes and live a healthier life.






Photo of Nighat Zaidi

Nighat is a Diabetes Educator who has been delivering Diabetes Education for the last 20 years. For the last 15 years, Nighat has been trained to deliver X-PERT Diabetes. Promoting self-management and educating patients is Nighat’s passion. Nighat really enjoys the role at DCHS.






Photo of Hollie WhewellHollie is an Administrator in the Diabetes Education Service. In her role, Hollie contacts patients to let them know when they have their education sessions. She works with referrals from GPs and helps patients to have information about their education.




Photo of lauraLaura helps to deliver some of the education sessions. Laura is passionate about nutrition and helping people make long lasting changes. She is interested in helping people with low literacy understand their diabetes diagnosis.




Photo of JenJen is an administrator for the Diabetes Education Service. She has worked within the NHS for 13 years, mainly managing surgical waiting lists at the Royal Derby Hospital. In her role, Jen processes referrals and contacts patients to discuss education options. She is keen to support patients and ensure education is inclusive for all. 




Photo of paulinePauline is a semi-retired Diabetes Educator. She has worked for the NHS for over 40 years, previously as a Diabetes Specialist Nurse. She is passionate about structured education to support self-management of diabetes and patient empowerment.   

Our main education programme is called X-PERT. Each year there are different awards given by X-PERT to education providers around the country.  

Our X-PERT team in Derby and Derbyshire are the winners of the award for ‘Best Participant Experience’ in 2020 & 2021. 

The stories shared are from patients who have been on one of our education courses. There are some written stories and some stories with videos.  

If you would like to share your story to inspire other people, please contact us.

“Nice to be in a group of likeminded people.” 

“Brilliant course, excellent trainer changed my lifestyle and given me knowledge.” 

“Extremely useful. The best information I have received in the last 11 years of being diabetic.” 

“Excellent host/presenter.  Very knowledgeable and presents in a brilliant easy manner.  Made everyone feel we could ask any questions at any point, without feeling we're holding things up :-)” 

“I found it a very valuable resource to understand diabetes & how to manage it.” 

“This programme has helped me understand what Diabetes is and how to be able to control my needs, knowing that there are people and organisations out there able to help when needed. Very good in all areas.” 

“This course has given me so much more confidence to manage my diabetes, I feel I have learnt so much. The book and videos were very easy to understand and follow and the course nights reinforced what I had learnt.” 

“Well put together course and material. Good support from admin and course runner.”