Continence services

Please note that this information and service is for adult patients only. For children's continence services, please visit the childrens' continence service page. 

About us

We are a team of bladder and bowel specialist nurses with expertise in the care and treatment of bladder, bowel and pelvic health conditions, including pelvic floor dysfunction, continence and incontinence support. We are supported by our administrative and home delivery team.

What we do

Bladder and bowel problems are common, but they are poorly understood. Our specialist team are passionate about the need for clinical assessment and personalised care planning, with dignity in care being at the heart of this confidential service. We provide information, support and professional advice to patients, healthcare practitioners and carers. We believe everyone has the right to be continent and have access to the highest standards of care; where symptoms cannot be treated, they can often still be improved.

Who is the service for

Our service is open to adults registered with a GP in Derby City and Derbyshire County with clinics at various locations across the county. The service offers a home visiting service for those who are housebound or residing in residential care.

Pad & product queries  

Pad / Product Queries: 01773 546869 
E: - Dchst.continencehomedelivery@nhs.net
To activate a delivery : 0800 030 4466 – option 1 & option 1 again

What are our core service delivery hours?

Telephone lines and email accounts are monitored and answered between 08:00 and 15:00 Monday to Friday.

Clinic appointments and home visits are available between 09:00 and 16:30 Monday to Friday

Which area do we cover?

We offer clinics throughout the county and patients can be seen at a clinic of their choice, alternatively if they are house bound then we will arrange to visit at home.