Pulse Survey results – quarter two
Thank you to everyone whom completed the most recent Pulse survey. We managed to reach a response rate of 31%. Below you’ll find the responses to the various questions and a comparison from quarter one’s results.
Headlines:
- Final response rate = 31% with 1,446 completions
- Overall the results are positive with an increase in score in questions one, two, three, seven and eight in comparison the previous quarter
- Dropped one percent on question four from 73% to 72%.
Top 5 directorates with the highest response rate:
|
Directorate |
Response Rate |
|
Executive Service Group |
68% |
|
Finance and Strategy Divisional Group |
59% |
|
People Services Divisional Group |
49% |
|
Quality Directorate |
54% |
|
Service Transform and IMT Divisional Group |
74% |
|
Question |
Quarter 1 |
Quarter 2 |
|
Q1.I look forward to going to work. |
57% |
59% |
|
Q2.I am enthusiastic about my job. |
71% |
73% |
|
Q3.Time passes quickly when I am working. |
79% |
81% |
|
Q4.There are frequent opportunities for me to show initiative in my role. |
73% |
72% |
|
Q5.I am able to make suggestions to improve the work of my team / department. |
74% |
74% |
|
Q6.I am able to make improvements happen in my area of work. |
65% |
65% |
|
Q7.Care of patients / service users is my organisation's top priority. |
85% |
86% |
|
Q8.I would recommend my organisation as a place to work. |
73% |
75% |
|
Q9.If a friend or relative needed treatment I would be happy with the standard of care provided by this organisation |
85% |
85% |