Clinical systems training

Information for Line managers

All new starters to DCHS, including students, bank staff, regular agency, and users who may have already used SystmOne elsewhere but are new to DCHS, who use SystmOne as part of their role will need to undertake the standardised initial SystmOne induction session. This will ensure consistency and understanding of how DCHS require staff to record their notes, activity for reporting and to use SystmOne to capacity for their role.

Prior to a trainee attending a SystmOne Induction session, please ensure the trainee has their NHS email address. In addition, all attendees will need to have a quiet room (at their base or home)  and use of a computer, laptop or tablet to be able to access the Teams training session as a mobile phone screen is not a suffice size. Unfortunately, if the above is not in place the training will have to be rescheduled.

As SystmOne induction training must be completed with DCHS prior to attending Mobile Working training, we ask that you please do not book a team member on to Mobile Working until the initial SystmOne induction session has been completed with us.

SystmOne training

Training sessions take place via Microsoft Teams and can last up to 90 minutes. As training is specific to a role, our facilitators allocate adequate time to cover the objectives set for each training session, therefore, we ask attendees to please arrive on time. Unfortunately, late arrivals may be asked to rebook their session.

Mobile Working training

Prior to attending the training session, please ensure you have the SystmOne Mobile Working Icon on your Toughbook/laptop, a username, password & memorable word set up. Please contact the TPP SystmOne support team if you require Mobile Working access to be set up. We ask that you have also logged on to Mobile Working at least once prior to attending the training session. If the above is not in place, unfortunately, training will have to be rescheduled).

Booking request form

Please complete a training request form and a member of our team will be in contact with the trainee. Once a convenient date for training has been confirmed, a confirmation email will be sent which will also contain the link for the Teams training.

Please complete a training request form and a member of our team will be in contact with available dates for training.

Please click here to email your chosen date for Mobile Working training 

*Please note: SystmOne Induction training needs to be completed before booking on to Group Mobile Working sessions

For Mobile Working for Care Coordinators, Phlebotomists (Permanent or Bank) & Mobile Working for Children's Services, please email dchst.trainingrequests@nhs.net for further dates.          

Useful guides and videos for Systmone and Mobile Working can be found by clicking here